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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 2251 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished Beats Studio Buds for their exceptional sound quality, affordable price, and long battery life. They also appreciate the comfortable fit and stylish colors. However, some customers have concerns about the fit of the earbuds, missing accessories, and inadequate packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,251 reviews
  • Rated 2 out of 5 stars

    Not for me8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking but not the most comfortable to wear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is defective. It is not working properly. It has a weird sound all time. Need to return

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality noise cancelling ear buds in a fun color!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived in poor condition and poor presentation

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overall decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make harsh screech sound when you push the bud to skip song or switch from transparency to noice cancellations

    I would recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No working bad bad bad I’m sad for the buy that no work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so sturdy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped a bud one time and stopped working felt chesp

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Poor Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not noise cancelling, and it does not stay in my ears

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    But AirPods instead of this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound terrible, when delivered box was already open,missing piece, falls out easily

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound isn’t good on them they sound muffled or Just bad!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear pods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very low. Was a bit hard to hear . No base.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know they are refurbished but one came in broke and neither had the mesh over the earpiece. They came in nasty and they don’t stay charged for more than an hour

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one ear connected couldn’t return complete waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound. I could hear every step I took with the buds in my ears. I did buy them refurbished so maybe new are better. However I would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap beats from best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are horrible they have crap battery life and when talking on phone everyone says there is so much background noise they dont want to talk with me. Do not buy these totally not worth the money and i deserve my money back!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    Unsatisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not satisfied because it does not connect to my phone

    No, I would not recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t work and Best Buy wouldn’t take them back

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    bad beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not seat in ear well. sound quality is not half as good as airpods.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Na

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To many statics when speaking to someone in the street

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Where is the USB cable to charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is good, my only thing I don’t like is that it came w/ only a charging plug that go to the computer. There should be a usb plug to plug in the wall everyone don’t have an updated laptop to charge the headphones. I did buy these refurbished and it may be missing a part.

    I would recommend this to a friend