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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 2243 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished Beats Studio Buds for their exceptional sound quality, affordable price, and long battery life. They also appreciate the comfortable fit and stylish colors. However, some customers have concerns about the fit of the earbuds, missing accessories, and inadequate packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,243 reviews
  • Rated 1 out of 5 stars

    They went bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds went out. I need a new pair. I haven’t had them for 6 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't get refurbished!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was refurbished! Static in the earbuds. The person couldn't hear me. I returned and got a new set.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a refurbished item. What I got was not box. The earbuds case, but the buds weren’t in it. They were lose in the shipping container. Plus missing some of the earbud tips. Very unhappy with this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy, they were missing the pastic pieces for ear, fine, still used them. Only lasted 1mon and a half, and died on me. Also other pair that i bought. Lasted the same, only 1 side works. Buy new with warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds dont work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds came not working cant hear music, sound, calls nothing literally scammed me out of my money and didnt want to accept a return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Are you kidding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No earbud tips. I will never buy geek squad certified refurbished

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't even turn on.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these beats and they wouldn't even turn on for me when opening the package. Let them charge for an hour and still had zero lights on the headphones. They also only came with two earbud sizes instead of three.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy refurbish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones don’t work properly. They continue playing while in the charger. And the music does not stop when the headphones are removed from my ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Used and dirty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone must have switched my Order with their personal items. My headphones were used and dirty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not pair to my iPhone and when it finally did after 2 hours, one earbud didnt work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst product ever and Best Buy won’t help replace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product ever. I had for only a month a one earbud went out. Bad product don’t buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blue beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats worked for two weeks. Then left pod stating having alot of static.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Products not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to return both items it’s not working properly. It’s just happened that we’re out of the country that’s why we don’t have time to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Make sure its wrks w/your phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work my galaxy phone, very disappointed. I didn't see where it wasnt compatible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Humming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These refurbished ear buds had constant humming that I couldn’t get past.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dirty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    last time I bought my powerbeats pro refurbished they came in great conditions, so I gave this one a try but when I received it , the buds were dirty ...immediately had to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mic doesn’t work with FaceTime at all I don’t know what to do

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing eartips

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love to have used these if they had come with the eartips. Returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item won’t pair with any phone we have tried. Super disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came without a charger I guess just buy brand new. I bought refurbished. Still paid about 100 bucks. The 1 star is not the beats product rating. It’s selling a refurbished item without a charger.

    No, I would not recommend this to a friend