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Customer Ratings & Reviews

$235.79
Save $14.20
The comparable value is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 2510 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the excellent sound quality, comfortable and secure fit, and impressive battery life of the product. They also appreciate its reliable connectivity, appealing design, and lightweight nature. However, some customers have noted concerns regarding low volume and a lack of bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,510 reviews
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones work perfect shipping was alright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift to my husband. He is so pleased and LOVES them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Downgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently lost my old Beats Pro first generation headphones and decided to upgrade to the Beats Pro II. However, I ended up returning the Beats Pro II within 24 hours and repurchasing the first generation, even though Best Buy offers them as refurbished. The Beats Pro II are noticeably made of lighter materials, which makes them feel cheap, particularly in the hinge mechanism. The sound quality is disappointing and does not live up to the "Beats" reputation. At $243.00, the sound quality feels more appropriate for a $15 pair of headphones from a convenience store. Additionally, the voice call quality is significantly worse than that of the previous generation Beats. I am upset because I expected the quality of the brand I have enjoyed for the past five years to continue. Instead, I was let down. I will now appreciate my refurbished first generation Beats even more. Pros: The noise cancellation is excellent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had these a couple days and i love how they go around your ear and are pretty loud too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the first ones and the features are better than the first ones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for workouts not good for normal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds overall for working out only complaint about it is that when the volume is reduced to 50% or Lower I can barely hear it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition easy and fast pick up walked in and out within 5 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound, but don't like the way it fits in my ear. Looking at getting a different kind of ear piece.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Beats pro two

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds but not as much Bass as the old ones, but the noise canceling is nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tinny Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced for tinny sound quality. Works well with Apple products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item open box deal. Got it like new. But with an incredible discount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product however it hurt my ear. Not flexible enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent item and i love the price, everything was just as described awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PowerBeats Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Solid, work and sound great. Great for work outs and activities. Features and connecting to iPhone are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of these are great! Perfect working out easy to control the sound from the earbuds!! Worth it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When driving it connects back and forth to phone then Bluetooth. When I listen to music, sound comes in and out. I have another pair of earbuds different brand and don’t have this issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is really enjoying these earbuds. Recommend!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats ear buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good beats however they can be taxing on the ears!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great ear buds.....works really good and I'm very happy with them ......would highly receded them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not provide a quality sound, could not get any size ear tip to fit properly to give me the bass and proper sound quality. The old model is way better

    No, I would not recommend this to a friend