Customer Ratings & Reviews

They were delivered with no power cord. After a long on-line journey to get support and finally a real person, they asked me to send them back for replacement. After over two weeks they finally confirmed my return. And merely gave me credit rather than replacing. Back to the drawing board

My experience with the powerbeats pro 2 isnt good. The sound isn’t completely bad but not even close to my airpods pro 2 that are cheaper in price now then the powerbeats. For whatever reason when i run or lay on bench the ear tips come out of my ear, you cant connect to exercise machine to see heartbeat and listen to music at the same time, the pulse monitor doesn’t do anything if you wear an apple watch - apple watch overrides the Powerbeats monitor, when tips come out of ears my fingers touch the buttons and either switches songs or mutes the earbuds constantly and the list gors on. Not recommended at this time for sure. Returned mine

They are okay great for working out. Sound quality sucks

While it fits over the ear and safer than others, it does not fit as well in the ear which means I don't get the maximum effect of the sound because of outside noise.

One major thing missing is what airpods pro 2 call loud noise reduction ... So any sudden loud noise the airpods pro 2 will atcative noise cancelling and then go back to hear threw this beats don't if anything they amp up the volume when a loud noise happens so imagine a pallet hitting the ground times 3 ringing in your ear

The powerbeats pro 2 is a nice upgrade. I recommend.

For some reason on phone calls im not able to fully hear a person

They fall out of the ears a lot and don't have much volume

I bought this in open box excellent, the description for open box says, come with all their parts, It came in plastic bags, and the ear tips were white when the headphones were black ones, I went to the store to return it and the person in the store was so rude, is the second time that I have the same experience. I will cancel my best buy card and will buy in another store.

Does not come with a charger, thankfully I was able to use one I use from my phone but other than that, they work well

Low voice sounds cannot be heard on the calls for both sides

Nothing like the older ones. Way more uncomfortable

These broke within 6 months, weren’t particularly comfortable and had pretty underwhelming audio quality overall.

Terrible battery life and not comfortable, causes ear discomfort. It said connected for calls and audio and no one could hear me when they called and i couldn't hear them.

Very easy set up and works well with apple products. Using the microphone callers can hear well. My issue with these is the low quality of the sound I expected it to be much much louder. The cost compared to price wasnt worth it. Im really disappointed with this product.

Doesnt fit in the ear properly you havr to push it deep in the ear to experience great sound quality but after 10 min it will pop out! WARNING!

I purschase these Powerbeats Pro 2 wanting to like them but i couldn’t due to the weak sound quality. I own the Powerbeats Pro 1 and the sound is much stronger.

I’ve been a fan of Powerbeats pro. They are the only earbuds that stay in my ear during exercise. I was excited to see the new upgrades. Wireless charging, ANC and smaller real estate. Unfortunately the main selling point of using Powerbeats pro for me, staying in me ears during exercise, is non existent with this new design. I tried all of the ear pieces and none of them would stay put in my ear. I think because they are shallower and the ear loop is also made differently. I really tried to like them but had to return them

The battery doesn't last very long. Maybe 2 hours.

First of you are using heart rate you can’t listen to music at the same time. The sound, noise cancellation and volume is no where near the AirPod Pro 2. Would not work with my Garmin Edge 540 cycling computer. I returned it.