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Customer Ratings & Reviews

Your price for this item is $233.99
The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 1928 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,928 reviews
  • Rated 2 out of 5 stars

    C'mon Apple, update your product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so I can use the HR monitor while I listen to music with my iPhone. That is not the case but it works with Android. C'mon Apple you can do better for your own ecosystem. Waiting for an update. Besides that, solid workout earbuds with good NC.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a great product from Apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original Powerbeats Pro user here. Waited many years for the successor. The only thing that feels on par or improved on these are the case charge connections. Major disappointment for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my old AirPod pros. Wore them for a hour and returned them. The transparency mode made me feel like my head was going crazy. The actual audio from them sounded like they should be in $20 headphones. Only thing I liked about the headphones was the fit, other than that, I would stand clear of these

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in open box excellent, the description for open box says, come with all their parts, It came in plastic bags, and the ear tips were white when the headphones were black ones, I went to the store to return it and the person in the store was so rude, is the second time that I have the same experience. I will cancel my best buy card and will buy in another store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very low can’t hear too good. Adjusted settings and everything.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed when these went on sale the very next day after I bought them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not come with a charger, thankfully I was able to use one I use from my phone but other than that, they work well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These broke within 6 months, weren’t particularly comfortable and had pretty underwhelming audio quality overall.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PowerBeats stopped working after only 4 months of limited use. Blue sulfuric acid is leaking from both charger ports. Apple refused to replace them stating that it is due to liquid, only ever been exposed to sweat. Noise cancellation is subpar compared to AirPods. Great for running on transparency, but the battery and charging issues alone are enough to not get.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheaply made

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic is hard and feels cheap. The sound is decent, but the "noise canceling" is non-existent. There is barely a difference between that and active sound. I am planning on returning them because they are not worth the heavy price tag until they make some changes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like the sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is not confortable and i find it hard to hang up without actual device

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Where’s the volume?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is loud, it’s kinda hard to hear when a call comes in. Music play some what ok. And it disconnects a lot when on calls.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear piercings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones, but I would be careful if you have ear piercings. They might be a bit uncomfortable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it fits over the ear and safer than others, it does not fit as well in the ear which means I don't get the maximum effect of the sound because of outside noise.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    One issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great until you try to wear them in a sauna. They will shut off unlike the previous model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works well when phone isn't in your pocket.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound but when I have my phone in my back pocket, they cut out. Sometimes cut out in my front pocket.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not So Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay but they don't hold a charge like my old ones did. If I had it to do over, I would not have bought these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very unsatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m putting 1 because I can’t choose zero. I bought two of these item purple n orange . They came charged and after that have never been able to charge them again . Because I purchased these as a gift. They were not opened right away and were not used until a birthday for the twins. However when I found out and they finally where honest not wanting to hurt my feeling about the gift not working it was past the 15 days. I am now paying affirm pay 80 a month for two brand new ones at 250 for the remainder of the payment period and they don’t work. I hope some one will reach out resolve this issue. I’ll give both for one even . Very unsatisfied .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They’re ok.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be louder for as much as they cost. Should only be like 150$ max.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Subpar for gym use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subpar headphones!! I was excited to try these as I was expecting similar or improved audio quality than the original Powerbeat pros. While these headphones are more compact and lighter, they have smaller audio drivers, resulting in less dynamic audio quality. For gym heads, thats less bass to your music during workouts. The mids and highs are too pronounced and I dont enjoy these at the gym.

    No, I would not recommend this to a friend