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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2523 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the excellent sound quality, comfortable and secure fit, and impressive battery life of the product. They also appreciate its reliable connectivity, appealing design, and lightweight nature. However, some customers have noted concerns regarding low volume and a lack of bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,523 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    They are fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: lightweight, smaller, longer battery, noise cancelling Cons: PRICE, they hurt behind the ears (for me at lease), sound is ok, not bad not great, price, sometimes it sounds like the audio is moving stronger to one ear Overall: they are nice but not worth the pricetag. Only got them because my 1st gens right ear lost almost all sound and there aren't many good around the ear waterproof headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    For those who disagree, eartips matter!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why my Five Stars? I have read various reviews and most of the negativity is around fit. I have found that after trying different sized tips, myself I have XL-right and L-left tips are optimal for me at least. Otherwise, over the gen-1 version I am very happy with this purchase so far. It’s all subjective I know, but I listen to most everything and the highs are crisp, the mids are where they should be and the lows hit. I can’t fault them yet at least. I had them in all day today and listening to some Dubstep EDM rezz and I’m loving these. Just find the right tips for you, and give them a go. Good luck, peace.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Heavily Priced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel they are priced too high. If they were around $180, definite recommend to buy. Build quality & fit are very good. sound is good after settings are adjusted. No need for heart rate monitor, for me. I am such a fan of the physical buttons!! Its mainly why I bought them. Smaller foot print. Wish they could have gotten the case a little smaller. Like the wireless charging, though.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beat Headset THIS YEAR!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these last Thursday, and they’re an absolute game-changer! The first version of Beats was great, but these take them to the next level. I bought AirPods Pro 2s, and these are even better in a few ways. First off, if you sweat at work or anywhere else, the Beats won’t fall out. And the heart rate monitor is a nice touch, even though I don’t use it much. If you’re between these and another headset, definitely go for these! Oh, and the orange ones are the absolute best!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sleek and comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and nice snug fit! Great for workouts!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality comfy in my ears and great for watching videos in bed

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great for active lifestyle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on the day they were released and so far they are great. I use them mostly for gym and running and they sound great and the hook helps alot with not having to fear of them falling out. One side tends to start to slip out my ear but its no big deal, havent found the right tip for it but i would recommend for those who are active

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Better than airpods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Doesn’t fall off. Battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, they have great sound quality and they don't move hardly at all.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Long awaited

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worn PowerBeats since the first version and have loved them everytime. I have been overdue for a new pair of PowerBeats but I have been waiting for the new ones to come out. These have great sound, great bass and great fit as always. I love the new features including wireless charging and ANC. If you have been a PowerBeats user, upgrade-it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Really stay on my ears well as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality very good sound keeps charge good birthday gift

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Do yourself a favor, take time to set them up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the store, they will need an update and Apple will activate EVERY setting known to man out of the box. They will sound awful. I was going to send them back. Let them update naturally, run through all the settings, choose which ones you actually want on, and they will sound EXPONENTIALLY better. I dont know why they have every single setting on by default, but these really dislike headphone assist settings and spatial audio (spatial audio being a little weird as it is). Turn them off and theyre quite nice. Not as wide a sound stage as airpod pro 2, but quite nice seperation and of course, quality bass.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Pro 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear bud i love em.the dont fall off and they sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Good fit. Not so great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit of these were perfect behind the ear. They stay on great during workouts. They do stick out from your ear a little so they look slightly goofy but ultimately I decided to return them because the sound was too high pitch for me. It made me feel nauseous. There was no base. When I returned them, the people at Best Buy said they may have just been defective but I still decided to return them and not replace them. Also the range for the Bluetooth wasn’t very far.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and added features no price change!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to start. Most important dont listen to the other reviews these sound better then the prior ones. There is still PLENTY of bass and the sound is clear and detailed as well. Second the fact the heart rate monitor will sync with the health app is amazing! Thats what was disappointing about the sennheiser momentum aport was the fact they didnt send heart rate information to the health app. Also added wireless chargibg to the case unlike bose you have to buy a seperate case for your case for wireless charging. Overall i wiuld highly recommend these to anyone who works out or is very active and wants great sound and features.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    I bought 3 pairs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PBP1 has better sound. However, PBP2 updated technology and fit compatibility makes it a 4.5 out of 5

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Just not quite ready for prime time ...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review: Beats Powerbeats Pro 2/Black Current Headphones: -Apple AirPods Pro (General Use) -Beats Fit Pro (Running/Training) Rating: Three Stars (***) -Use (+*****): I bought these specifically for running as my current Beats Fit Pro would periodically pop out at the most inappropriate times (and already had to be replaced once give worn wing tips that cannot be replaced), these correct that issue. (?) Fit seems slightly loose so will need to spend some time with the various tip sizes that they provided; on the positive side, very comfortable vs others. (?) The buttons seems extremely sensitive; when wearing a hat (given weather), I found the buttons would periodically activate on their own. (-*) Cost: on the high end; was disappointed that at this price point, neither a power adaptor OR USB-C charging cable was included, particularly given the change in technology between versions (Firewire to USB-C) (-*) Sound: I'm the first to admit, I'm not an expert in this category but concur what others have said; there is a distinct downgrade in sound quality vs. AirPods Pro and Beats Fit Pro. When Noice Control is "Off," the sound is tinny so I found myself only using "Transparency" and "Noise Control" as I suspect certain software kicks in to improve the sound quality. Early testing seems to concur with what others are saying in that Noise Control is a slight downgrade from the Apple AirPods Pro and Beats Fit Pro. Conclusion: Three Stars (***): will likely keep as it fits my specific needs (running, training) but plan to continue to use Apple AirPods Pro for general use and travel.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    THEY DONT FALL OUT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for some noise cancelling earbuds that won't fall out then look mo further. I tried Bose, pixel buds, JBL just to name a few. I returned them all because they just wouLdnt stay in my ear. Sound could be better but I wasn't looking for something amazing, just something that worked and stayed in place. Only downside is the lack of features when it comes to Android. Love the pixel buds but they just won't stay put.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound!!! Feel Comfortable on the ear. Forget that I am wearing it sometimes.

    I would recommend this to a friend