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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2521 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the excellent sound quality, comfortable and secure fit, and impressive battery life of the product. They also appreciate its reliable connectivity, appealing design, and lightweight nature. However, some customers have noted concerns regarding low volume and a lack of bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,521 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I’ve ever bought I love how it connects and disconnects when i put them on or take them off saves me a lot of trouble

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Noise Canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Powerbeats are a bit smaller than my prior ones. One conversation had a lot of background noise but the other party said they didn’t hear anything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome. The sound is amazing. Good quality headphones.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Terrible Sound volume!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very big and bulky and don’t fit in my ears right. The volume level on these are extremely low so I have a hard time hearing anything when using them. I wish I could have returned them, but I waited too long past the return date so I just gave them away.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good for some but not me

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Really wanted these to work for me but I ended up returning them. Rubber bit wouldn’t stay fully in my ear and if it moved at all the anc would go way down. Also hurt trying to keep them in. I think I have oddly shaped ears cus rubber in ears never work for me. Ik a lot of people like these tho so worth a try if you are interested. Basically AirPod pros but the stay in better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Scared no more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I was hesitant to buy refurbished. Best decision ever, and i would never know the difference. Love my Beats and the sound quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Powerbeats pro earbuds. The noise cancellation are the best part about them because ima a CDL driver

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality nice headphones only thing is the fall off

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Putchase, great sound, noise reducer is excellent. Recommended to be a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats-Powerbeats Pro 2-Purple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded my Air Pods Pro in and I love these. They have a much better sound quality and the battery lasts for days.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best update ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband complained that his other set of beats were giving out a little, so I upgraded them and he loves them. They really cancels out the extra background noises.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound Dynamite with a great base Great headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so impressed with the way it would block any sounds and I could only hear the music !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ummm!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad…better than my last beats. Sounds great…!!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and you can connect to phones at the same time. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second generation model stands out as the superior choice. The noise cancellation feature is a notable advantage, and the transparency is also commendable , this is by far the best from 1st gen..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats BEATING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new beats they sound amazing and are easier for me to keep up with because I lost my other beats which were smaller. They sound amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound it a lot better than the prior model… super happy with my purchase. If you guys come up with better model I’ll be waiting for it

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    “Beats” the others on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The over ear to stay in your ear, no adjusting them or them falling and bouncing around like my air pods did

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Earbuds wireless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this beats are really light and confortable easy to use and average sound

    I would recommend this to a friend