Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.4 out of 5 stars with 2164 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

86%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds' sound quality, comfortable fit, and long battery life. Many appreciate the sleek design, reliable connectivity, and lightweight feel. While the earbuds are well-received, some users have noted concerns regarding the volume, bass, and active noise cancellation performance compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,164 reviews
  • Rated 5 out of 5 stars

    Beats Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Happy with my purchase and got a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slamming sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound and firm construction. Best buds ever !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Beats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the gym. I needed a wireless headphone that wouldn’t fall out of my ears and these work great for running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy them

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. I love these things. Amazing for workout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones use them for work and the gym. #1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!!!!! I like these a lot better than the originals. The case is smaller and I like the feel and sound of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift. The individual loves them and has had the older model for over 4 years. Still works, but thought it was time for an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these beats earbuds would definitely buy again and would definitely go to best buy again they are always soo helpful there and nice always try and help with a smile on their face!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    it was uncomfortable.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good, but I couldn't keep it in my ear for more than 15 minutes because it was uncomfortable. For those who run or do high-impact activities, it's good because it doesn't fall out, but it's very uncomfortable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a very good pair of headphones,the sound is very clear and on phone calls they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend. The best earphones. The sound it's magnificent..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome head phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these and the color is perfect no one else has them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I in love with this I will buy a one more for my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will talk about some exterior aspects and not the audio quality since I bought these headphones for my son, as I already have the Powerbeats Pro version. The first thing I noticed is that the charging case is smaller, lighter, and USB-C. Another thing is that the pairing process and the information that appears every time you open the case respond faster. Perhaps in the future, when I upgrade mine, I will update this review. So far, he seems happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound quality minus the comfort

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was great but the comfort was not there. The clip that wraps around the ear, was uncomfortable and started to hurt, the different ear pieces kept falling out and I had no need for the heart rate because I own a garmin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life! Forget to charge it in days and still has juice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My 3rd pair, I lost one set. the only buds I'll bu

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The updated style of the charger and earphones is great. No prob Lems charging. Sound great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, comfy and boomin!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and comfortable once I checked my size. Nice durability and the case makes sense this time. So much better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wanted to love it but yeah disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has owned two pairs of the original Powerbeats pros I really wanted to love these! For comparison Ive been using the AirPods Pro’s 2! Noise cancellation is terrible on Powerbeats vs AirPods! I could still hear everything around me while I had them in! Also sound was more vibrant on the Powerbeats but super tinny especially in the highs! It gave me that nails on a chalkboard chill sometimes! For me the ear loops were too tight and after 30 mins of use I had really bad ear fatigue! The one positive in this is the transparency god tier! I felt they were better than the AirPods! I didn’t get that electronic sound that everything one was talking about! Again hearing wind is subjective! I would say if you have the AirPods Pro’s 2 not worth switching!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upgrades, way better than my old pair. Highly recommend these.

    I would recommend this to a friend