48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $235.79
The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 1925 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds' sound quality, comfortable fit, and long battery life. Many appreciate the sleek design, reliable connectivity, and lightweight feel. While the earbuds are well-received, some users have noted concerns regarding the volume, bass, and active noise cancellation performance compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,925 reviews
  • Rated 3 out of 5 stars

    Not a general design for all types of ears

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a firm fit internally of the ear. Foam tips didn't help to help with the overall fit

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Step down from Beats Fit Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A step down from the bears fit pro in my opinion. Air pods pro never stayed in my ears and these don’t either, they just have the benefit of not falling to the ground. The inner ear loop has alway been the superior fit for me. Returning them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    better design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out of the ears a lot and don't have much volume

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to see a new version of the Powerbeats Pro were coming out. The 1st gen were by go to workout headphones and I loved them. Unfortunately, these did not live up the standard of the 1st gen. The fit was extremely uncomfortable even after trying every earpiece. The sound also seemed like a major step down both in sound quality and noise cancelation. I could literally hear everything around me at the gym. I thought I had my settings turned off at first. Unless I got a faulty pair that somehow snuck through QC, I would not recommend these to anyone. If you're looking for a great set of gym headphones stick with the 1st gen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Powerbeats are great Best Buy not so much

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were delivered with no power cord. After a long on-line journey to get support and finally a real person, they asked me to send them back for replacement. After over two weeks they finally confirmed my return. And merely gave me credit rather than replacing. Back to the drawing board

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound qualifty not strong

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purschase these Powerbeats Pro 2 wanting to like them but i couldn’t due to the weak sound quality. I own the Powerbeats Pro 1 and the sound is much stronger.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbeats Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay great for working out. Sound quality sucks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for less than 2 months, and 1 of them does not charge. I can not return them because it is too late. I wanted a good pair of headphones to use to work out with. I thought that is I spent this much money, I would have a great pair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Need method to get custom fitting for earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, none of the earbuds options fit properly in my ear, therefore there was no noise cancellation happening for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Guess I was expecting more.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't expect too much, I guess. Not worth the upgrade if you have the previous generation.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quickly stoped working.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly broke after a month. Sent back to manufacturer. Hoping they send me a pair that works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbeats Pro 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The powerbeats pro 2 is a nice upgrade. I recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the cost

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the powerbeats pro 2 isnt good. The sound isn’t completely bad but not even close to my airpods pro 2 that are cheaper in price now then the powerbeats. For whatever reason when i run or lay on bench the ear tips come out of my ear, you cant connect to exercise machine to see heartbeat and listen to music at the same time, the pulse monitor doesn’t do anything if you wear an apple watch - apple watch overrides the Powerbeats monitor, when tips come out of ears my fingers touch the buttons and either switches songs or mutes the earbuds constantly and the list gors on. Not recommended at this time for sure. Returned mine

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason on phone calls im not able to fully hear a person

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like the older ones. Way more uncomfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stolen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately i didnt get to enjoy the product. it was stolen. no fault of Best buy. USPS is the culprit. It was a Christmas gift for family but it was stolen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This ain't it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One major thing missing is what airpods pro 2 call loud noise reduction ... So any sudden loud noise the airpods pro 2 will atcative noise cancelling and then go back to hear threw this beats don't if anything they amp up the volume when a loud noise happens so imagine a pallet hitting the ground times 3 ringing in your ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The battery is weak, even though it is a brand new

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you charge it and it is 100% charge it’s in only last five hours, but the manufacturer said it last 10 hours so it is a force advertisement

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Low pitch volume issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low voice sounds cannot be heard on the calls for both sides

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Ear

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt fit in the ear properly you havr to push it deep in the ear to experience great sound quality but after 10 min it will pop out! WARNING!

    No, I would not recommend this to a friend