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Customer Ratings & Reviews

Your price for this item is $235.79
The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 1925 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds' sound quality, comfortable fit, and long battery life. Many appreciate the sleek design, reliable connectivity, and lightweight feel. While the earbuds are well-received, some users have noted concerns regarding the volume, bass, and active noise cancellation performance compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 1,925 reviews
  • Rated 1 out of 5 stars

    I bought open box but these suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did buy these open box. The sound is very high treble even after making all adjustments I could. The right one always dies way before the left one. This is my first beats experience as I normally get Samsung. They feel very cheap versus the ones I had before.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Downgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the hassle, they have connectivity issues and you have to keep pairing them to your phone to work for a bit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hurt my ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few minutes with these my ears begin to ache. Are not good for smaller ears. Even the xs didnt ensure proper fit for me. Returned to try other options

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Powerbeats Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst buy ever. Charing this much for headphones and it doesn't even come with a charger. I threw my box away after opening and If I had kept my box I would have returned these

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but complete malfunction of right head piece

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Save money it’s no upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping these would be AirPod pro 2 with a hook but not even close. These are overpriced, uncomfortable and poorly designed. Save $150 and get the JLab Epic Sport ANC 3.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing, not worth the 250.$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited for these, couldnt wait to get these and see what improvements they would have with sound. BUT not loud enough, poor sound quality, way to expensive for this poor upgrade. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ere not a great option for noise cancellation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what i expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they are lightweight, but they could have done better on the battery life cant even get through a whole day without them dieing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terriable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Really didn't sound good at all.. And they were Very Very hard to put them on over my ears and the Bass responce was very very poor

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review of new beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just brought these and already acting up disconnected by itself while was on phone and it was fully charged

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound needs a fw update OG PBP are better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure hiw they dropped the ball on these but the sound stinks. These add paired to my iphone and tbh the OGs sound way better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to listen to music while working out. Music sound quality is terrible. Returned them as for that kind of money I expected better quality

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is extremely poor; it's a complete rip-off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It looks like they found it in a dumpster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy open box from Best Buy. They sent a worn-out one claiming it was in excellent condition

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no bass. Very disappointed with peurchase. Completely waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There not that great. The sound quality is not good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the worst beats I’ve ever had. They make a funny noise when you’re talking on the phone like you are on a static radio. The noise cancellation is garbage when I’m on the plane. I can still hear everything that’s going on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these along with the Bose Open ear buds. I have had Beats in the past (these ones but with the cord behind your neck) and the sound quality is not great (to not say horrible). They are loud (if you like that) but they get to the point of listening to the music like noise instead of that, music. The bass sound is off, you can't listen to the lyrics, they sound unintelligible.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Loud highs, absolute garbage bass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned same day. Loud highs music sounds loud, quality of sound blows. Bass is terrible not worth the price

    No, I would not recommend this to a friend