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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 1685 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,685 reviews
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Step down from Beats Fit Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A step down from the bears fit pro in my opinion. Air pods pro never stayed in my ears and these don’t either, they just have the benefit of not falling to the ground. The inner ear loop has alway been the superior fit for me. Returning them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Powerbeats are great Best Buy not so much

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were delivered with no power cord. After a long on-line journey to get support and finally a real person, they asked me to send them back for replacement. After over two weeks they finally confirmed my return. And merely gave me credit rather than replacing. Back to the drawing board

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay great for working out. Sound quality sucks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to see a new version of the Powerbeats Pro were coming out. The 1st gen were by go to workout headphones and I loved them. Unfortunately, these did not live up the standard of the 1st gen. The fit was extremely uncomfortable even after trying every earpiece. The sound also seemed like a major step down both in sound quality and noise cancelation. I could literally hear everything around me at the gym. I thought I had my settings turned off at first. Unless I got a faulty pair that somehow snuck through QC, I would not recommend these to anyone. If you're looking for a great set of gym headphones stick with the 1st gen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbeats Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The powerbeats pro 2 is a nice upgrade. I recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ken salvatore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the worst I've ever had. siri works only 10% of the time.. The volime is too low, Very difficult to answer and make calls.. horrible...I'd love to get my money back and have apple improve upon these bad shortcomings

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Guess I was expecting more.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't expect too much, I guess. Not worth the upgrade if you have the previous generation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason on phone calls im not able to fully hear a person

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the powerbeats pro 2 isnt good. The sound isn’t completely bad but not even close to my airpods pro 2 that are cheaper in price now then the powerbeats. For whatever reason when i run or lay on bench the ear tips come out of my ear, you cant connect to exercise machine to see heartbeat and listen to music at the same time, the pulse monitor doesn’t do anything if you wear an apple watch - apple watch overrides the Powerbeats monitor, when tips come out of ears my fingers touch the buttons and either switches songs or mutes the earbuds constantly and the list gors on. Not recommended at this time for sure. Returned mine

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like the older ones. Way more uncomfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Open Box Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box. Was missing multiple earbuds. Online chat told me to bring my item into store and they would either get new earbuds or replace the entire purchase. I went to the store and the manager said there was nothing I could do except return the item. He was rude and dismissive.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Older is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest version is not as good as the previous Beats Pro 2 earpieces. The sound cancellation does not work. I always have static in the background and I can not here the caller.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Low pitch volume issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low voice sounds cannot be heard on the calls for both sides

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This ain't it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One major thing missing is what airpods pro 2 call loud noise reduction ... So any sudden loud noise the airpods pro 2 will atcative noise cancelling and then go back to hear threw this beats don't if anything they amp up the volume when a loud noise happens so imagine a pallet hitting the ground times 3 ringing in your ear

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Ear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt fit in the ear properly you havr to push it deep in the ear to experience great sound quality but after 10 min it will pop out! WARNING!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cost vs Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and works well with apple products. Using the microphone callers can hear well. My issue with these is the low quality of the sound I expected it to be much much louder. The cost compared to price wasnt worth it. Im really disappointed with this product.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Power Beats Pro review

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like how these felt in the ears. Very weird uncomfortable design. Sound quality was not all the way there either for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because it says there’s active noise cancellation but when you turn them and wear them you can still hear everything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unfortunately a disappointment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a fan of Powerbeats pro. They are the only earbuds that stay in my ear during exercise. I was excited to see the new upgrades. Wireless charging, ANC and smaller real estate. Unfortunately the main selling point of using Powerbeats pro for me, staying in me ears during exercise, is non existent with this new design. I tried all of the ear pieces and none of them would stay put in my ear. I think because they are shallower and the ear loop is also made differently. I really tried to like them but had to return them

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    It thought out very well.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of you are using heart rate you can’t listen to music at the same time. The sound, noise cancellation and volume is no where near the AirPod Pro 2. Would not work with my Garmin Edge 540 cycling computer. I returned it.

    No, I would not recommend this to a friend