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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 1686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,686 reviews
  • Rated 2 out of 5 stars

    Fit not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were not comfortable for me. Too tight in my ears and couldnt wait to take them out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stops automatically

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stops automatically and doesn’t work true so many time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Had issues since i got them now left side completely quit ..will be turning into warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for people who wear glasses!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, so let's get the one "issue" out of the way. For people who wear glasses, the fit is very uncomfortable. I returned them for the Shokz Opendots One.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return within 2 days

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return after two days as one of the earpods stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Swing and a miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, would not recommend, I bought on launch day for use while riding my motorcycle. The sound is ok, but nothing spectacular, the issue lies in the ear tip seal, it is hit or miss and any movement causes them to lose seal and lose noise canceling. So I will continue to search other options especially for this price point.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds that came with my phone are better than these. The noise canceling doesn’t work and the speakers crackle sometimes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never got them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got them. Best Buy didn’t return my 40$ of reward certificates

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So-so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to hear certain songs, instruments, and audio books even at high volume

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No charger included, over priced. Best Buy has terrible customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Skip these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality isn’t great. First ones were better. I also hate that best buy has a 14 day return policy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a thoughtful upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m disappointed in this product. I love the powerbeats and have been waiting for an upgrade for years but they missed the mark on this on. They could’ve added so many features like the airpods but choose to not for some reason. It not very comfortable either

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not comfortable and OK sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound qualit was not great and these hurt my ears after an extended period of time. I returned after two days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted my money on these, their cumbersome, and the noise canceling is not good,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I am highly disappointed with these headphones, the sound of music is horrible, and they're too sensitive to the touch, when adjusting them while in your ear the slighest touch changes or pauses the music either. I would return them if allowed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPod 1st gen sound better………………………………………………………,.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they dont stay in my ear while working out. the loop that goes around ear is way too big for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivered to wrong address

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was Delivered to wrong address and I got a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product worked but my ears didn't.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was nothing wrong with the product. The issue I had was finding the right earpiece to fit my ear so that noise cancelling would work properly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Painful high pitch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very high pitch. Even with adjusting. Hurts the ears. Unfortunately can no longer return.

    No, I would not recommend this to a friend