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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2261 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,261 reviews
  • Rated 5 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with every dollar! It was an upgrade from a previous version I had tried something different before having to go back to this instead no comparison.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Downgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently lost my old Beats Pro first generation headphones and decided to upgrade to the Beats Pro II. However, I ended up returning the Beats Pro II within 24 hours and repurchasing the first generation, even though Best Buy offers them as refurbished. The Beats Pro II are noticeably made of lighter materials, which makes them feel cheap, particularly in the hinge mechanism. The sound quality is disappointing and does not live up to the "Beats" reputation. At $243.00, the sound quality feels more appropriate for a $15 pair of headphones from a convenience store. Additionally, the voice call quality is significantly worse than that of the previous generation Beats. I am upset because I expected the quality of the brand I have enjoyed for the past five years to continue. Instead, I was let down. I will now appreciate my refurbished first generation Beats even more. Pros: The noise cancellation is excellent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great for working out.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent headphones. great for my workouts and everyday use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WE LOVE BEST BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Thank you! We love BEST BUY! More success!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible noise cancelling. The product does not perform well in noisy environments e.i the gym

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for workouts not good for normal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds overall for working out only complaint about it is that when the volume is reduced to 50% or Lower I can barely hear it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great ear buds.....works really good and I'm very happy with them ......would highly receded them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of these are great! Perfect working out easy to control the sound from the earbuds!! Worth it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds have a terrible fit, for which I had to replace the ear bud tips with an off brand to have a comfortable pain free fit. But because of that I have to remove them to allow the beats to charge. Plus the battery time is horrendous. I really need to send them back because of their poor quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PowerBeats Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Solid, work and sound great. Great for work outs and activities. Features and connecting to iPhone are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer elite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this beats earbuds the moment I see it on the Best Buy website that they’re actually available to purchase I went straight to the Best Buy store to purchase one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s much better than the 1st one. I have both but the last version is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power Beats Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best beats I’ve owned thus far I wear them everyday

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound, but don't like the way it fits in my ear. Looking at getting a different kind of ear piece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the gym

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones.. noise canceling is not the best but good for the gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earphones over all I’m planning on buying any other pair for my wife

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Beats pro two

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds but not as much Bass as the old ones, but the noise canceling is nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set for running and activities. I wish the EQ could be adjusted a little more because the highs can be a little harsh.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get it to fit or make a good seal. Tried all the tips. But my studio pros fit just fine. I’m not saying it’s a bad product, it’s just not for me. Gave them to my wife and they fit her just fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best products for work / exercise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe these are the best pair of Air pods for work and exercise ..

    I would recommend this to a friend