Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$236.60
Save $13.39
Comp. Value: $249.99

Customer reviews

Rating 4.4 out of 5 stars with 2173 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,173 reviews
  • Rated 1 out of 5 stars

    It thought out very well.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of you are using heart rate you can’t listen to music at the same time. The sound, noise cancellation and volume is no where near the AirPod Pro 2. Would not work with my Garmin Edge 540 cycling computer. I returned it.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Power Beats Pro review

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like how these felt in the ears. Very weird uncomfortable design. Sound quality was not all the way there either for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very uncomfortable… and low!!!! I am very disappointed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t waste your money

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transparency and noise cancellation is sub par… when switching devices sometimes I have to go put the headphones back in the case or the audio glitches so bad I can’t understand anything coming out of them. The bass is worse than the original beats

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple should be ashamed of themselves

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these a 2 for the design. They are comfortable. However these are some of the worse sounding buds ive purchased at any price. Apple should be ashamed of themselves for selling these are $250. They arent worth $50 imo. Returned the sane day i bought them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Open Box Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box. Was missing multiple earbuds. Online chat told me to bring my item into store and they would either get new earbuds or replace the entire purchase. I went to the store and the manager said there was nothing I could do except return the item. He was rude and dismissive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery sucks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life sucks hurt my ears only last 3 hours The battery life is awful. Even with light use, it doesn’t last a full day.”

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stolen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately i didnt get to enjoy the product. it was stolen. no fault of Best buy. USPS is the culprit. It was a Christmas gift for family but it was stolen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The battery is weak, even though it is a brand new

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you charge it and it is 100% charge it’s in only last five hours, but the manufacturer said it last 10 hours so it is a force advertisement

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Almost everything about these are perfect except…

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost everything about these are perfect except… the biggest part. Sound quality is severely lacking. These sound like a 10 dollar set from Amazon. I’m definitely hoping for an update soon otherwise these are going back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing but Static

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely disappointed because the second I connected it to my device after unboxing it all I heard was static. I used three different apps and still heard nothing but static. I also disconnected and reconnected them but still experience the same static. I've been a huge beats fan but I have the buds and was looking for something with more comfort and stability but was extremely disappointed with the sound quality nor did the earphone fit my ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing plug

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased open box beats. But the price was high. I was missing the plug for beats

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things suck. They cut out at short distances. It takes less than a month before one of the two ear pieces regularly stops charging. The noise cancellation is useless. Only a totally moron could have designed the start/stop button. Somehow these are worse than the original power beats pro.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Deadbeats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good very comfortable but sound is terrible other headphones are better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very uncomfortable to the ears

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable for the ears, it’s hurts to have them on, I tried changing the heads and continues to bother.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the item. The AirPods Pro 2 outperforms the Beats. Also, connection is not seamlessness with the iPhone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hurt my ears

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few minutes with these my ears begin to ache. Are not good for smaller ears. Even the xs didnt ensure proper fit for me. Returned to try other options

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing, not worth the 250.$

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited for these, couldnt wait to get these and see what improvements they would have with sound. BUT not loud enough, poor sound quality, way to expensive for this poor upgrade. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because it says there’s active noise cancellation but when you turn them and wear them you can still hear everything

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Save money it’s no upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping these would be AirPod pro 2 with a hook but not even close. These are overpriced, uncomfortable and poorly designed. Save $150 and get the JLab Epic Sport ANC 3.

    No, I would not recommend this to a friend