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Customer Ratings & Reviews

$179.99
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Customer reviews

Rating 4.4 out of 5 stars with 2519 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the excellent sound quality, comfortable and secure fit, and impressive battery life of the product. They also appreciate its reliable connectivity, appealing design, and lightweight nature. However, some customers have noted concerns regarding low volume and a lack of bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,519 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was good but they hurt my ears with less than an hour of wear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy when your working, something to listen to much and when your on a phone call, live it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Beats Pro with Heartrate monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome! I am and have always been a fan of Beats products. These do not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and loved the service at Best Buy. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product!!! I would buy a xtra pair for my son

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK, but not great. I returned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not particularly comfortable, and imo they didnt sound very good. i could see them working if used exclusively for exercising, but i wanted something for use at home/in the office as well so i returned for airpods pro 2s.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds have a terrible fit, for which I had to replace the ear bud tips with an off brand to have a comfortable pain free fit. But because of that I have to remove them to allow the beats to charge. Plus the battery time is horrendous. I really need to send them back because of their poor quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats pro 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for this headphones to drop and they indeed did not dispoint better than airpods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband love it his new beats ear buds...he uses it everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was as expected, no major issues, despite being an open box model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small for my ears, felt pretty tight of a fit not sure if it's my ears but I don't have big ears

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product if you like bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic great improvement from the first beats power pros.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! Adding the ANC was the best decision!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the original.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really good. I had the original ones and these are a lot better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones worth every penny will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. These are MUCH better on reliability with charging. Always have issues with prior version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works well when running and working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! I would buy them again. Best headphones I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and she love it so much more. I will always recommend family & friend to Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery issues

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancellation, but now after having them only 7 months they don’t hold a charge! And I have no way of getting warranty on them because this is obviously a manufacturer issue.

    No, I would not recommend this to a friend