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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.4 out of 5 stars with 2519 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the excellent sound quality, comfortable and secure fit, and impressive battery life of the product. They also appreciate its reliable connectivity, appealing design, and lightweight nature. However, some customers have noted concerns regarding low volume and a lack of bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,519 reviews
  • Rated 3 out of 5 stars

    But woks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing on this item doesn’t feet properly on hear

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Don't purchase this set of earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was awful but it seemed to connect fairly fast. I'm not expressed with this set of earbuds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best version yet……………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound only ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was ok. It when compared with AirPods Pro they sounded muddy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hurtful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loving it as its hurting to my ear and wish I could return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best earbuds i had so far will buy more of the breats.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beads

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a Good product for the price I paid $249.99 this beads doesn’t have a good or loud sound

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Regret purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had Google Pixel pro buds, but bought these for running and grass mowing as they won't fall out ear as easily. First time putting them in I had to check multiple times to make sure the ANC was working. It is barely noticable and does very little to down out mower noise. The sound is not great either. Not very rich bass and had almost an echo effect. This is the first Beats product I've bought and was surprised how bad they are. Compared to the pixel buds, the pixels have way better ANC and sounds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor fit and sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit my ear like the 1st generation. New design does not fit and the sound is less bass that 1st generation and the heart beat is only good for 30 days. Then you pay. No good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for all types of workouts (gym, golf, cycling)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 1st Powerbeats and they are perfect. I tried the new ones, but they just don't fit as well in my ear (I have cauliflower ear from Wrestling) as the 1st. Powerbeats Pro 2 are not really Active noise canceling, that was the reason I really wanted them but since they are not what they supposed to and won't fit well, I had to return them, it's a shame cause I really love Powerbeats pro 1 but wanted a notice cancelling pair. i have the Beats pro studion and they are great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh - Bass not that good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm struggling to figure out how to get the Bass to boom like the previous model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sad didn’t work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit my ears I was very sad they kept falling off

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Power Beats Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not the best I feel the first gen beats it by far. The audio isn’t as loud and the bass is a little short compared to the first gen

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NOT HAPPY BEATS AT ALL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech at work had this pair he wears at the shop daily. Valentines Day i right i would get my wife a gift she could use. It was pretty bad hit to my heart. Valentines Day, i got up to have my wife her flowers and gifts. I got to work and my wife texted me. That the left one didn't work. So we went back to Best Buy and returned them. Same time I bought her a newer pair of the beats pro that wrap around your ears. And bought myself one too. Now I've owned my new power beats pro the weeks. And the left one stopped working. So they won't update. Not happy Beats at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The ear piece is hurts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big fan, the piece the goes around your ear is not comfortable and I have received a sore

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too long a wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not a review on the product more so how long it took to get the product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Music

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t like them so much !! Bothers the back of ear

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Power beats 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the old Powerbeats you could squeeze the earpiece to fit your ear better this one doesn’t The old Powerbeats had a better bass quality, compared to the new style the sound has excessive static To hear the bass on the new ones you have to press the ear piece tight to your ear but it doesn’t hold on place on your ear. For some reason it doesn’t want to add on my find my app

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok not as easy as the pro to answer and end calls and they don't stay in your ears even if you change the size they are ok not the best

    No, I would not recommend this to a friend