Customer Ratings & Reviews

These are absolute trash. The sound is awful.Leave the headphones to people who actually do sound. I'm returning these asap. Would not recommend. Will never buy again and going back to the first gen when Dr. Dre actually made them and quality was much better.

Overall, would not recommend, I bought on launch day for use while riding my motorcycle. The sound is ok, but nothing spectacular, the issue lies in the ear tip seal, it is hit or miss and any movement causes them to lose seal and lose noise canceling. So I will continue to search other options especially for this price point.

I purchased to use while mowing since these had noise cancellation. Even with noise cancellation activated, i hear the mower and can barely hear my music. I have Bose headset I use that cant even the mower. Wish i could return .

Not worth the hassle, they have connectivity issues and you have to keep pairing them to your phone to work for a bit.

OK, so let's get the one "issue" out of the way. For people who wear glasses, the fit is very uncomfortable. I returned them for the Shokz Opendots One.

Hard to hear certain songs, instruments, and audio books even at high volume

Never buying anything from Best Buy again! Customer service is clueless

No charger included, over priced. Best Buy has terrible customer service.

Not feet’s for me hurting my ears I will try another variant

I’m disappointed in this product. I love the powerbeats and have been waiting for an upgrade for years but they missed the mark on this on. They could’ve added so many features like the airpods but choose to not for some reason. It not very comfortable either

Never buy open box from Best Buy. They sent a worn-out one claiming it was in excellent condition

For the price, I am highly disappointed with these headphones, the sound of music is horrible, and they're too sensitive to the touch, when adjusting them while in your ear the slighest touch changes or pauses the music either. I would return them if allowed.

AirPod 1st gen sound better………………………………………………………,.

Bad.. its not what i expected and its so sucking i wasted my my money to buy this ,it should be given out for free

Junk. Had issues since i got them now left side completely quit ..will be turning into warranty

The noise cancellation in the new generation is great. Comfortable and great sound quality. I had the original Powerbeats and loved them just wanted noise cancellation now I have it. The over ear security is great, avoids having to feel like you have to keep pushing the buds into your ears in fear of them slipping out during a workout.

Does not hold a charge. Terrible. Expenses. Do not purchase. Always loose connection

Let me start out by saying I have tried out EVERY critically reviewed earphone on the market: AirPods Pro Gen 2, Galaxy Buds Pro, Sony WF-1000XM, Bose Ultra QuietComfort, Sennheiser, Raycon, and etc. I have been a journey for the perfect earphones for myself and all of the ones I’ve tried out comes with some kind of setback when comes to an audiophile wanting to find something for normal and activewear. The Powerbeats Pro Gen 2 hits all of the marks for me: High-def sound with customization via Apple Music, 5 different earbud tips to find the perfect, a design that never falls out of your ear, sweat proof, and great for calls on the go. It has 10 hours a charge as opposed to the AirPod Pro Gen 2’s 6 hours a charge. And was design to be smaller and lighter than Beats’s previous model. I always wanted to try the first gen Powerbeats but I knew the next iteration would be coming in soon. I just didn’t think it was take about 5 years of waiting. The only thing I would change I would do is change the HR feature for wireless charging since no one asked for it and it doesn’t seem to work that great. I highly recommend it if you are looking for the things I talked about.

The earbuds that came with my phone are better than these. The noise canceling doesn’t work and the speakers crackle sometimes.

Had to return them noise canceling was not existent.