Customer Ratings & Reviews

Should be louder for as much as they cost. Should only be like 150$ max.

They fall out of the ears a lot and don't have much volume

These are okay but they don't hold a charge like my old ones did. If I had it to do over, I would not have bought these.

I have had these for less than 2 months, and 1 of them does not charge. I can not return them because it is too late. I wanted a good pair of headphones to use to work out with. I thought that is I spent this much money, I would have a great pair.

I purschase these Powerbeats Pro 2 wanting to like them but i couldn’t due to the weak sound quality. I own the Powerbeats Pro 1 and the sound is much stronger.

Quickly broke after a month. Sent back to manufacturer. Hoping they send me a pair that works.

Unfortunately, none of the earbuds options fit properly in my ear, therefore there was no noise cancellation happening for me.

Subpar headphones!! I was excited to try these as I was expecting similar or improved audio quality than the original Powerbeat pros. While these headphones are more compact and lighter, they have smaller audio drivers, resulting in less dynamic audio quality. For gym heads, thats less bass to your music during workouts. The mids and highs are too pronounced and I dont enjoy these at the gym.

Not a firm fit internally of the ear. Foam tips didn't help to help with the overall fit

Didn't like the way they fit in my ear, very uncomfortable. Once i had them on i couldnt hear my music or phone calls,

They were delivered with no power cord. After a long on-line journey to get support and finally a real person, they asked me to send them back for replacement. After over two weeks they finally confirmed my return. And merely gave me credit rather than replacing. Back to the drawing board

A step down from the bears fit pro in my opinion. Air pods pro never stayed in my ears and these don’t either, they just have the benefit of not falling to the ground. The inner ear loop has alway been the superior fit for me. Returning them.

They are okay great for working out. Sound quality sucks

I was so excited to see a new version of the Powerbeats Pro were coming out. The 1st gen were by go to workout headphones and I loved them. Unfortunately, these did not live up the standard of the 1st gen. The fit was extremely uncomfortable even after trying every earpiece. The sound also seemed like a major step down both in sound quality and noise cancelation. I could literally hear everything around me at the gym. I thought I had my settings turned off at first. Unless I got a faulty pair that somehow snuck through QC, I would not recommend these to anyone. If you're looking for a great set of gym headphones stick with the 1st gen.

the worst I've ever had. siri works only 10% of the time.. The volime is too low, Very difficult to answer and make calls.. horrible...I'd love to get my money back and have apple improve upon these bad shortcomings

The powerbeats pro 2 is a nice upgrade. I recommend.

Don't expect too much, I guess. Not worth the upgrade if you have the previous generation.

Purchased open box. Was missing multiple earbuds. Online chat told me to bring my item into store and they would either get new earbuds or replace the entire purchase. I went to the store and the manager said there was nothing I could do except return the item. He was rude and dismissive.

For some reason on phone calls im not able to fully hear a person

Nothing like the older ones. Way more uncomfortable