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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1632 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds' sound quality, comfortable fit, and long battery life. Many appreciate the lightweight design and reliable connectivity. Some customers have noted concerns about the bass and volume levels, and a few feel the active noise cancellation isn't as effective as other similar products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,635 reviews
  • Rated 1 out of 5 stars

    Not worth the cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the powerbeats pro 2 isnt good. The sound isn’t completely bad but not even close to my airpods pro 2 that are cheaper in price now then the powerbeats. For whatever reason when i run or lay on bench the ear tips come out of my ear, you cant connect to exercise machine to see heartbeat and listen to music at the same time, the pulse monitor doesn’t do anything if you wear an apple watch - apple watch overrides the Powerbeats monitor, when tips come out of ears my fingers touch the buttons and either switches songs or mutes the earbuds constantly and the list gors on. Not recommended at this time for sure. Returned mine

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Older is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest version is not as good as the previous Beats Pro 2 earpieces. The sound cancellation does not work. I always have static in the background and I can not here the caller.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Low pitch volume issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low voice sounds cannot be heard on the calls for both sides

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This ain't it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One major thing missing is what airpods pro 2 call loud noise reduction ... So any sudden loud noise the airpods pro 2 will atcative noise cancelling and then go back to hear threw this beats don't if anything they amp up the volume when a loud noise happens so imagine a pallet hitting the ground times 3 ringing in your ear

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Ear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt fit in the ear properly you havr to push it deep in the ear to experience great sound quality but after 10 min it will pop out! WARNING!

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Power Beats Pro review

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like how these felt in the ears. Very weird uncomfortable design. Sound quality was not all the way there either for the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cost vs Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and works well with apple products. Using the microphone callers can hear well. My issue with these is the low quality of the sound I expected it to be much much louder. The cost compared to price wasnt worth it. Im really disappointed with this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because it says there’s active noise cancellation but when you turn them and wear them you can still hear everything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unfortunately a disappointment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a fan of Powerbeats pro. They are the only earbuds that stay in my ear during exercise. I was excited to see the new upgrades. Wireless charging, ANC and smaller real estate. Unfortunately the main selling point of using Powerbeats pro for me, staying in me ears during exercise, is non existent with this new design. I tried all of the ear pieces and none of them would stay put in my ear. I think because they are shallower and the ear loop is also made differently. I really tried to like them but had to return them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t waste your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transparency and noise cancellation is sub par… when switching devices sometimes I have to go put the headphones back in the case or the audio glitches so bad I can’t understand anything coming out of them. The bass is worse than the original beats

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    It thought out very well.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of you are using heart rate you can’t listen to music at the same time. The sound, noise cancellation and volume is no where near the AirPod Pro 2. Would not work with my Garmin Edge 540 cycling computer. I returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Deadbeats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good very comfortable but sound is terrible other headphones are better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple should be ashamed of themselves

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these a 2 for the design. They are comfortable. However these are some of the worse sounding buds ive purchased at any price. Apple should be ashamed of themselves for selling these are $250. They arent worth $50 imo. Returned the sane day i bought them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Downgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the hassle, they have connectivity issues and you have to keep pairing them to your phone to work for a bit.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Very Disappointed!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very uncomfortable… and low!!!! I am very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing but Static

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely disappointed because the second I connected it to my device after unboxing it all I heard was static. I used three different apps and still heard nothing but static. I also disconnected and reconnected them but still experience the same static. I've been a huge beats fan but I have the buds and was looking for something with more comfort and stability but was extremely disappointed with the sound quality nor did the earphone fit my ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things suck. They cut out at short distances. It takes less than a month before one of the two ear pieces regularly stops charging. The noise cancellation is useless. Only a totally moron could have designed the start/stop button. Somehow these are worse than the original power beats pro.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very uncomfortable to the ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable for the ears, it’s hurts to have them on, I tried changing the heads and continues to bother.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats Hype Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete garbage for the price. Looking at other brands now…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Powerbeats Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst buy ever. Charing this much for headphones and it doesn't even come with a charger. I threw my box away after opening and If I had kept my box I would have returned these

    No, I would not recommend this to a friend