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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1632 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds' sound quality, comfortable fit, and long battery life. Many appreciate the lightweight design and reliable connectivity. Some customers have noted concerns about the bass and volume levels, and a few feel the active noise cancellation isn't as effective as other similar products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,635 reviews
  • Rated 1 out of 5 stars

    I bought open box but these suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did buy these open box. The sound is very high treble even after making all adjustments I could. The right one always dies way before the left one. This is my first beats experience as I normally get Samsung. They feel very cheap versus the ones I had before.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Almost everything about these are perfect except…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost everything about these are perfect except… the biggest part. Sound quality is severely lacking. These sound like a 10 dollar set from Amazon. I’m definitely hoping for an update soon otherwise these are going back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the item. The AirPods Pro 2 outperforms the Beats. Also, connection is not seamlessness with the iPhone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but complete malfunction of right head piece

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ere not a great option for noise cancellation.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hurt my ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few minutes with these my ears begin to ache. Are not good for smaller ears. Even the xs didnt ensure proper fit for me. Returned to try other options

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It looks like they found it in a dumpster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy open box from Best Buy. They sent a worn-out one claiming it was in excellent condition

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Save money it’s no upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping these would be AirPod pro 2 with a hook but not even close. These are overpriced, uncomfortable and poorly designed. Save $150 and get the JLab Epic Sport ANC 3.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing, not worth the 250.$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited for these, couldnt wait to get these and see what improvements they would have with sound. BUT not loud enough, poor sound quality, way to expensive for this poor upgrade. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review of new beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just brought these and already acting up disconnected by itself while was on phone and it was fully charged

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terriable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Really didn't sound good at all.. And they were Very Very hard to put them on over my ears and the Bass responce was very very poor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what i expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they are lightweight, but they could have done better on the battery life cant even get through a whole day without them dieing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is extremely poor; it's a complete rip-off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats is veat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return them noise canceling was not existent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the worst beats I’ve ever had. They make a funny noise when you’re talking on the phone like you are on a static radio. The noise cancellation is garbage when I’m on the plane. I can still hear everything that’s going on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound needs a fw update OG PBP are better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure hiw they dropped the ball on these but the sound stinks. These add paired to my iphone and tbh the OGs sound way better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There not that great. The sound quality is not good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to listen to music while working out. Music sound quality is terrible. Returned them as for that kind of money I expected better quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    exchange beats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats was going in and out and couldnt hear on them

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no bass. Very disappointed with peurchase. Completely waste of money.

    No, I would not recommend this to a friend