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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1632 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds' sound quality, comfortable fit, and long battery life. Many appreciate the lightweight design and reliable connectivity. Some customers have noted concerns about the bass and volume levels, and a few feel the active noise cancellation isn't as effective as other similar products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,635 reviews
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these along with the Bose Open ear buds. I have had Beats in the past (these ones but with the cord behind your neck) and the sound quality is not great (to not say horrible). They are loud (if you like that) but they get to the point of listening to the music like noise instead of that, music. The bass sound is off, you can't listen to the lyrics, they sound unintelligible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold a charge. Terrible. Expenses. Do not purchase. Always loose connection

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad.. its not what i expected and its so sucking i wasted my my money to buy this ,it should be given out for free

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Loud highs, absolute garbage bass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned same day. Loud highs music sounds loud, quality of sound blows. Bass is terrible not worth the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to use while mowing since these had noise cancellation. Even with noise cancellation activated, i hear the mower and can barely hear my music. I have Bose headset I use that cant even the mower. Wish i could return .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Suck sucky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones don’t cancel noise volume is low I can’t hear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Bad Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money. You would think for the extra $100 they cost compared to other options they would outperform. Not the case. Very disappointed in the sound quality. The biggest issue though was the Bluetooth connection. I have never had a problem listening to my TV with my earplugs. These would continuously cut in and out and when they were in, they echoed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute Trash - Def not worth $300

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolute trash. The sound is awful.Leave the headphones to people who actually do sound. I'm returning these asap. Would not recommend. Will never buy again and going back to the first gen when Dr. Dre actually made them and quality was much better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Boooo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats were good at first, this is coming from someone whose had the originals beats pros. The design sucked as far as it staying on your ear lobe. I felt like every few minutes I would have to adjust my headphones or simple they wouldn’t fit. I’ve changed ear piece and all.. still the same result. They are not compatible with ears… tf.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stops automatically

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stops automatically and doesn’t work true so many time

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fit not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were not comfortable for me. Too tight in my ears and couldnt wait to take them out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Had issues since i got them now left side completely quit ..will be turning into warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return within 2 days

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return after two days as one of the earpods stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for people who wear glasses!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, so let's get the one "issue" out of the way. For people who wear glasses, the fit is very uncomfortable. I returned them for the Shokz Opendots One.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Swing and a miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, would not recommend, I bought on launch day for use while riding my motorcycle. The sound is ok, but nothing spectacular, the issue lies in the ear tip seal, it is hit or miss and any movement causes them to lose seal and lose noise canceling. So I will continue to search other options especially for this price point.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never got them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got them. Best Buy didn’t return my 40$ of reward certificates

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds that came with my phone are better than these. The noise canceling doesn’t work and the speakers crackle sometimes.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So-so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to hear certain songs, instruments, and audio books even at high volume

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No charger included, over priced. Best Buy has terrible customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Skip these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality isn’t great. First ones were better. I also hate that best buy has a 14 day return policy.

    No, I would not recommend this to a friend