Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1632 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds' sound quality, comfortable fit, and long battery life. Many appreciate the lightweight design and reliable connectivity. Some customers have noted concerns about the bass and volume levels, and a few feel the active noise cancellation isn't as effective as other similar products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,635 reviews
  • Rated 1 out of 5 stars

    Not a thoughtful upgrade

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m disappointed in this product. I love the powerbeats and have been waiting for an upgrade for years but they missed the mark on this on. They could’ve added so many features like the airpods but choose to not for some reason. It not very comfortable either

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not comfortable and OK sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound qualit was not great and these hurt my ears after an extended period of time. I returned after two days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted my money on these, their cumbersome, and the noise canceling is not good,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I am highly disappointed with these headphones, the sound of music is horrible, and they're too sensitive to the touch, when adjusting them while in your ear the slighest touch changes or pauses the music either. I would return them if allowed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPod 1st gen sound better………………………………………………………,.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    too big

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they dont stay in my ear while working out. the loop that goes around ear is way too big for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivered to wrong address

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was Delivered to wrong address and I got a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product worked but my ears didn't.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was nothing wrong with the product. The issue I had was finding the right earpiece to fit my ear so that noise cancelling would work properly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Painful high pitch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very high pitch. Even with adjusting. Hurts the ears. Unfortunately can no longer return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much worse than the original Powerbeats Pro. No better than any other earphones. Not worth the money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original beats by dre before Apple was amazing. These are trash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible. Horrible. Not worth it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful! Tried to replace previous version but these are not noise cancelling at all! Very disappointed. I transitioned from PowerBeats Pro to AirPods Pro 2. Love the AirPods sound and noise cancelling.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Sound Quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got out of the Best Buy parking lot. Returned them immediately. Sound quality is not nearly as good as headphones in that price range, or even earlier models.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing pieces in excellent open box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered as an excellent open box but it was missing a set of earpiece tips. It was supposed to come with 5 but only had 4.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Deserves way more credit than people are saying.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start out by saying I have tried out EVERY critically reviewed earphone on the market: AirPods Pro Gen 2, Galaxy Buds Pro, Sony WF-1000XM, Bose Ultra QuietComfort, Sennheiser, Raycon, and etc. I have been a journey for the perfect earphones for myself and all of the ones I’ve tried out comes with some kind of setback when comes to an audiophile wanting to find something for normal and activewear. The Powerbeats Pro Gen 2 hits all of the marks for me: High-def sound with customization via Apple Music, 5 different earbud tips to find the perfect, a design that never falls out of your ear, sweat proof, and great for calls on the go. It has 10 hours a charge as opposed to the AirPod Pro Gen 2’s 6 hours a charge. And was design to be smaller and lighter than Beats’s previous model. I always wanted to try the first gen Powerbeats but I knew the next iteration would be coming in soon. I just didn’t think it was take about 5 years of waiting. The only thing I would change I would do is change the HR feature for wireless charging since no one asked for it and it doesn’t seem to work that great. I highly recommend it if you are looking for the things I talked about.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work with Apple Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not pair correctly to Apple Watch. Went to Apple Store recommended to return to store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Medium tips

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second open box pair I buy that doesnt come with the medium tips. Is this normal ? Decription says it comes with all original accessories or suitible replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept shorting out, kept disconnecting, not worth the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was hoping to be nice upgrade, but wasn’t

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hoping to be nice upgrade, but wasn’t. :( Airpods Pro 2 sound so much better!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible earpiece

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money very disappointing with these no bass

    No, I would not recommend this to a friend