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Customer reviews

Rating 4.4 out of 5 stars with 2515 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the excellent sound quality, comfortable and secure fit, and impressive battery life of the product. They also appreciate its reliable connectivity, appealing design, and lightweight nature. However, some customers have noted concerns regarding low volume and a lack of bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,515 reviews
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re suitable for me. However, the software is extremely buggy, causing audio cuts or choppy sounds, even when the devices are in line of sight. Additionally, if you have small ear canals, these headphones aren’t a good fit. They tend to come out (I’m referring to the ear tips and not the entire unit itself, which does stay on my ear just fine) even with the use of memory foam ear tips, which helps create a good seal for active noise cancellation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My one wish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to the previous beats prior to the new ones. The only downfall I find in them is that really don't stick in my ear as tight and whish that instead of the loop around the ear they provided the lil wing tip on the earpiece to fit better in ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beast pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved the product and had the color i wanted got delivered quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the Bluetooth doesn't disconnect when put back in the case S

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better then the 1st version, I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repeat customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the item, i will always stay with this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best place for your electronic needs i like to touch and look at specs on products in person i willl always use best buy and never steer away

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Cheaply made

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic is hard and feels cheap. The sound is decent, but the "noise canceling" is non-existent. There is barely a difference between that and active sound. I am planning on returning them because they are not worth the heavy price tag until they make some changes.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for training and basketball warmups. Love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I tried them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation not very good unless you get a good fit or hold buds in tight. None of 5 different rubber ear pieces fit my ears for good sound. Sad emoji removed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality product & last long battery I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product so much. I brought some for my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best from Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best from Beats... Such convenient ear buds for all ages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and found the for a great deal after Thanksgiving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for my brother, he loves them uses them at the gym no problem around the house and has no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new beats. They allow me to work and workout without any interruptions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Won’t buy again .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay but this is my 3rd pair and less than a year of purchase and the beats stop for a sec then start and the right does not charge sometimes. Last purchase for beats

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    OK earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats Powerbeats Pro 2 earbuds lack good stereo sound. The ear hooks don't fit properly on small ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for someone and they absolutely love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good quality, just the fit on my ear isnt as good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am a big fan of this product, those new headphones are great, just feels like the adjustment to my ear isnt as great as the older models.

    I would recommend this to a friend