Customer Ratings & Reviews

Nothing like the older ones. Way more uncomfortable

Low voice sounds cannot be heard on the calls for both sides

Unfortunately, none of the earbuds options fit properly in my ear, therefore there was no noise cancellation happening for me.

Doesnt fit in the ear properly you havr to push it deep in the ear to experience great sound quality but after 10 min it will pop out! WARNING!

Very easy set up and works well with apple products. Using the microphone callers can hear well. My issue with these is the low quality of the sound I expected it to be much much louder. The cost compared to price wasnt worth it. Im really disappointed with this product.

Quickly broke after a month. Sent back to manufacturer. Hoping they send me a pair that works.

I have had these for less than 2 months, and 1 of them does not charge. I can not return them because it is too late. I wanted a good pair of headphones to use to work out with. I thought that is I spent this much money, I would have a great pair.

The newest version is not as good as the previous Beats Pro 2 earpieces. The sound cancellation does not work. I always have static in the background and I can not here the caller.

I’ve been a fan of Powerbeats pro. They are the only earbuds that stay in my ear during exercise. I was excited to see the new upgrades. Wireless charging, ANC and smaller real estate. Unfortunately the main selling point of using Powerbeats pro for me, staying in me ears during exercise, is non existent with this new design. I tried all of the ear pieces and none of them would stay put in my ear. I think because they are shallower and the ear loop is also made differently. I really tried to like them but had to return them

First of you are using heart rate you can’t listen to music at the same time. The sound, noise cancellation and volume is no where near the AirPod Pro 2. Would not work with my Garmin Edge 540 cycling computer. I returned it.

Transparency and noise cancellation is sub par… when switching devices sometimes I have to go put the headphones back in the case or the audio glitches so bad I can’t understand anything coming out of them. The bass is worse than the original beats

I gave these a 2 for the design. They are comfortable. However these are some of the worse sounding buds ive purchased at any price. Apple should be ashamed of themselves for selling these are $250. They arent worth $50 imo. Returned the sane day i bought them.

Did not like how these felt in the ears. Very weird uncomfortable design. Sound quality was not all the way there either for the price.

It is very uncomfortable… and low!!!! I am very disappointed

The sound is not loud. I barely can hear. Is this normal or it’s because it refurbished?

I returned them because they're awful. They hurt my ears when I wore them

Purchased open box. Was missing multiple earbuds. Online chat told me to bring my item into store and they would either get new earbuds or replace the entire purchase. I went to the store and the manager said there was nothing I could do except return the item. He was rude and dismissive.

Almost everything about these are perfect except… the biggest part. Sound quality is severely lacking. These sound like a 10 dollar set from Amazon. I’m definitely hoping for an update soon otherwise these are going back.

Battery life sucks hurt my ears only last 3 hours The battery life is awful. Even with light use, it doesn’t last a full day.”

Unfortunately i didnt get to enjoy the product. it was stolen. no fault of Best buy. USPS is the culprit. It was a Christmas gift for family but it was stolen.