Customer Ratings & Reviews

OK, so let's get the one "issue" out of the way. For people who wear glasses, the fit is very uncomfortable. I returned them for the Shokz Opendots One.

Hard to hear certain songs, instruments, and audio books even at high volume

Bad.. its not what i expected and its so sucking i wasted my my money to buy this ,it should be given out for free

No charger included, over priced. Best Buy has terrible customer service.

Does not hold a charge. Terrible. Expenses. Do not purchase. Always loose connection

Had to return them noise canceling was not existent.

Junk. Had issues since i got them now left side completely quit ..will be turning into warranty

I’m disappointed in this product. I love the powerbeats and have been waiting for an upgrade for years but they missed the mark on this on. They could’ve added so many features like the airpods but choose to not for some reason. It not very comfortable either

The beats was going in and out and couldnt hear on them

For the price, I am highly disappointed with these headphones, the sound of music is horrible, and they're too sensitive to the touch, when adjusting them while in your ear the slighest touch changes or pauses the music either. I would return them if allowed.

AirPod 1st gen sound better………………………………………………………,.

The earbuds that came with my phone are better than these. The noise canceling doesn’t work and the speakers crackle sometimes.

Had to return after two days as one of the earpods stopped working.

It stops automatically and doesn’t work true so many time

The sound quality isn’t great. First ones were better. I also hate that best buy has a 14 day return policy.

Never got them. Best Buy didn’t return my 40$ of reward certificates

Let me start out by saying I have tried out EVERY critically reviewed earphone on the market: AirPods Pro Gen 2, Galaxy Buds Pro, Sony WF-1000XM, Bose Ultra QuietComfort, Sennheiser, Raycon, and etc. I have been a journey for the perfect earphones for myself and all of the ones I’ve tried out comes with some kind of setback when comes to an audiophile wanting to find something for normal and activewear. The Powerbeats Pro Gen 2 hits all of the marks for me: High-def sound with customization via Apple Music, 5 different earbud tips to find the perfect, a design that never falls out of your ear, sweat proof, and great for calls on the go. It has 10 hours a charge as opposed to the AirPod Pro Gen 2’s 6 hours a charge. And was design to be smaller and lighter than Beats’s previous model. I always wanted to try the first gen Powerbeats but I knew the next iteration would be coming in soon. I just didn’t think it was take about 5 years of waiting. The only thing I would change I would do is change the HR feature for wireless charging since no one asked for it and it doesn’t seem to work that great. I highly recommend it if you are looking for the things I talked about.

Sound qualit was not great and these hurt my ears after an extended period of time. I returned after two days.

There was nothing wrong with the product. The issue I had was finding the right earpiece to fit my ear so that noise cancelling would work properly.

they dont stay in my ear while working out. the loop that goes around ear is way too big for me.