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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2473 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and secure fit of the product. They also appreciate its reliable connectivity and good battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,473 reviews
  • Pros mentioned:
    Comfort, Fit

    Rated 4 out of 5 stars

    Absolutely great for active lifestyles.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for riding, working out or running. The fear of an earbud popping out is gone. The fit is great and can be worn for many hours without issue. The fact it has hard buttons for the controls makes it great when it is raining or your hands are sweaty. Concerns, there is no EQ for adjustment. The sound is still good but this is a big miss. The active noise cancelling is really good but not up to the Sony or Google standard. It also does not allow multi point connection, a minor annoyance but still. If you are just looking for ANC earbuds for listening to music, then this will do but not he best choice. If you are using it for working out, it is top choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound quality and fit in ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection process is simple and quick!. Fit nicely in your ears and do not fall out when your sweating or highly active. The battery lasts for a surprisingly long time and sound quality is very good!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats are actually noise cancelling and I mostly use them for that. They are sleek in design and do not hurt after hours of use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Use the right silicone size and they’re fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new go to earbud headphones. I saw a lot of reviews about how the sound quality was poor compared to the first generation. I figured I’d give it a try since I can always go back to my AirPod pros. I read a lot of reviews before I made this purchase and the big thing was to get the fitment correct. I started off with a medium sized and noticed that the quality of the audio was not as good. I tried small and was not getting good quality either even though the seal was good on both the medium and small. I went ahead and tried large and finally XL and it was night and day. I ultimately went with the XL as it provided both a good seal and comfort. Sounds quality is really good, just a step below airpod pros. I love the hooks around the ear as I never have to touch my earbuds to readjust or keep them secured. Noise cancelling is again a step below AirPods but I’ll give them up knowing that I never have to touch my earbuds unless I want to take them off or adjust the volume. Overall I recommend the Powerbeats Pros 2

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Buy for active Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been owning multiple Beats products. I had the blue wireless ones that had them connected with the cord back in the day but since the broke after 5 years of sweating. I upgraded to these and my goodness are these perfect. Case, comfort, charge, and sound. Best active headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Comfortable to wear. Long battery life. Third pair I’ve owned over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Breath of fresh air. Better than the old.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The excellent design and sleek feel is a breath of fresh air compared to the 1st edition. Haven’t had any problems with connectivity. Sound quality is excellent. Allows for charging better than the old design as well with no apparent problems so far. Loving these!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pro beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,nice quality sound and design,perfect size and weight

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for active lifestyle earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for activity and moving around while enjoying great quality sound. Snug and secure fit over and in the ears provided great movement. The sound quality was quite good in my opinion and the controls were setup intuitively. I have also been impressed with the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good fit with good sound. ANC could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these fit and sound well. You’d think from last model to this model the ANC would be better but its just okay.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Beats !!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok these bears fit great .. awesome for a run or a heavy lift day at the gym. Crystal clear sound nice base and great battery life .. i own 5 pairs of beats and these are definitely a winner..

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 3 out of 5 stars

    Don't stay secure when you run and sweat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like these. I had the original Powerbeats Pros for over five years and loved them. After a week with these, it's obvious Apple missed the mark. PROS: Better Sound Quality - they don't have as much bass as the originals but it's still a good amount and there's more clarity with other levels. As long as you find the right ear tip (five are given), you should be good. Connectivity - these connect faster than the originals. I bounce between a Samsung Galaxy 23 and a Garmin Venu 2 and these connect to either pretty quickly. Charging - the originals really had a problem charging in the case. Sometimes, one wouldn't connect or stay connected and then I'd pull it out of the case only to find it dead. These new ones have much stronger magnets and after a few issues the first day I got them, I never had any problems charging. CONS: Fit/Stability - this is my biggest problem and why I'll be returning them. The whole purpose of headphones with hooks is that you have an active lifestyle and want the security of making sure they stay in. THESE DO NOT STAY IN!!! Sure, for a workout you'll be fine but go running outside and sweat even a little and they start moving around. I cycle and wouldn't even dare bring these along as I feel one would pop out down a long hill. Usability - the buttons on this thing are in a weird place. Before, the main button was on the side, so you just pressed it easily. But now they've put the button at the base of the headphones, where it goes into your ears. So, anytime you want to change a song, you have to press them into your ear canal. Anytime I wanted to jump more than two songs I used my watch because it was more comfortable. Also, the volume rocker is a little awkward to reach. Ultimately, these headphones are fine for casual users who want something to use at the gym or when walking around. But if you have a more active lifestyle and do a lot of outdoor activities, these will let you down. That's what I got with the original Powerbeats and what I expected with the sequel.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds for working out never fall off

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones for working out the sound quality is great is it the best no but it does the job when I’m running and lifting good noise cancellation and comfortable can wear for hours. However to me noise cancellation and transparency mode sound the same.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Why You Should Get These!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is sturdy, a little hefty, but you can design it to make it better. The quality of the earbuds are definitely worth it. The sound quality is elite and it's not easy to come off your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit

    Rated 5 out of 5 stars

    Music To My Ear’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, Perfect for my workout’s , walking or just sitting quietly. Easy connection with IPHONE.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I love it. Really do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so fascinating, I shake my head from left to right to hang up the phone and up and down fo answer. It lasts forever and a day and aounds amazing. Not to mention the Bluetooth talking, it’s literally perfect. Wish i had gotten a different color than black but oh whell.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Great earbuds for running.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of beats ear buds, but first pair of powerbeats pros. Extremely comfortable, they stay put on long runs, and exceptional battery life. Very satisfied with them!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    GREAT EARBUDS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats over the ear buds are just fantastic. They hold very well on your head, and the sound is awesome. The noise canceling option is my favorite feature. The only feature I truly wish they had is to have multiple devices connected at time which allow for seamless connectivity when going from like my phone to my laptop for audio. Other than that I would be looking for the Powerbeats Pro 3 in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality. great fit, battery life is worthy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying these ear buds immensely. The pairing of these with my IPHONE was automatic and all the functions with Siri are there.

    I would recommend this to a friend