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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 2061 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds' sound quality, comfortable fit, and long battery life. Many appreciate the sleek design, reliable connectivity, and lightweight feel. While the earbuds are well-received, some users have noted concerns regarding the volume, bass, and active noise cancellation performance compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,061 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    MUST HAVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These airbuds are excellent, loud, sound proof you can have a conversation anywhere without anyone hearing what is being said on the other line. I recommend anyone in business or your days are normally busy, this is a MUST have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless charging and multi ear use is great for those day you just one in the ear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Powerbeats 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked everything about these the size of the earbuds. the case. The comfort and i didnt really like the audio it felt quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fact that because of the design these are less likely to fall off of my ear. A safety feature that I appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great beats

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best earbuds I’ve ever owned. Definitely worth the money. They even have the “shake your head” gesture control and heartbeat monitoring sensors in them! Awesomeness

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing innovation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacial audio is so amazing. Super focused in the gym !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a must have

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of wireless Bluetooth Earbuds. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats have always been great quality and user friendly. Should’ve gotten these before anything else

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Still good after 5months

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Easy to setup. Charger not included

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My beats.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been buying the beats headphones for years and I think they’re the best for working out & rehab. They’re crisp & clear from bass to treble and they stay in your ears when jogging or sprinting. I recommend them to anyone and everyone who’s physically active or in rehab or even just relaxing on a cool day & want to listen to music clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far and great sounds and I take them to the gym to hear my own music

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connection issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These power beats pro2 might be good for my iPhone but to use them on my new 65” qn65qn90dafxza smart tv, these will connect but if you change channels or pause the station these Powerbeats will drop out and you have to reconnect every time. Yes both the tv and Powerbeats have the latest software for $250.00 for the pair. DONT BUY

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    They could be a fit on you ear a little better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i sweat they seem to never stay in my ear hole. I’ve tried every size ear tip they have. The transparency mode could be better to when listening to music. When im talking in the phone they are awesome though!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished Powerbeat Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a huge fan of the headphones. Have had an occasional problem with them not charging.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it fits comfortably i hardly take it off

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product,the sound quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended to buy on BestBuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and products I meet all my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get them NOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats are great! I use them to workout and they provide wonderful sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in Great shape solid experience and quality service!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my beats!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just loved them! Style and quality sound the cost is worth it

    I would recommend this to a friend
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