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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2231 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds' sound quality, comfortable fit, and long battery life. Many appreciate the sleek design, reliable connectivity, and lightweight feel. While the earbuds are well-received, some users have noted concerns regarding the volume, bass, and active noise cancellation performance compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,231 reviews
  • Rated 4 out of 5 stars

    Not the greatest, but not the worst.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality wasn't as great as I expected coming from Beats. I had to get headphones with grips because of my weird ear shape, and I keep having to reseat both earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They work well. They are smaller than the old ones. I do wish they gave more warning when they were going to die.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. You can answer texts and phone calls. Love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent item and i love the price, everything was just as described awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had these a couple days and i love how they go around your ear and are pretty loud too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passthrough mode is amazing and the noise cancelling is great for where I work to with droning fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont be afraid of open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box item but brand new. These are wondeful. Must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item open box deal. Got it like new. But with an incredible discount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love itv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something I can use my headphones this are next and happy for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible noise cancelling. The product does not perform well in noisy environments e.i the gym

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds have a terrible fit, for which I had to replace the ear bud tips with an off brand to have a comfortable pain free fit. But because of that I have to remove them to allow the beats to charge. Plus the battery time is horrendous. I really need to send them back because of their poor quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent earbuds if you enjoy that style of spund de

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item sound quality is nice. Not great with noise cancelling. A little uncomfortable for prolonged use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for working out.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent headphones. great for my workouts and everyday use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with every dollar! It was an upgrade from a previous version I had tried something different before having to go back to this instead no comparison.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Downgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently lost my old Beats Pro first generation headphones and decided to upgrade to the Beats Pro II. However, I ended up returning the Beats Pro II within 24 hours and repurchasing the first generation, even though Best Buy offers them as refurbished. The Beats Pro II are noticeably made of lighter materials, which makes them feel cheap, particularly in the hinge mechanism. The sound quality is disappointing and does not live up to the "Beats" reputation. At $243.00, the sound quality feels more appropriate for a $15 pair of headphones from a convenience store. Additionally, the voice call quality is significantly worse than that of the previous generation Beats. I am upset because I expected the quality of the brand I have enjoyed for the past five years to continue. Instead, I was let down. I will now appreciate my refurbished first generation Beats even more. Pros: The noise cancellation is excellent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WE LOVE BEST BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Thank you! We love BEST BUY! More success!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great ear buds.....works really good and I'm very happy with them ......would highly receded them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of these are great! Perfect working out easy to control the sound from the earbuds!! Worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for workouts not good for normal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds overall for working out only complaint about it is that when the volume is reduced to 50% or Lower I can barely hear it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power Beats Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best beats I’ve owned thus far I wear them everyday

    I would recommend this to a friend