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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2510 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the excellent sound quality, comfortable and secure fit, and impressive battery life of the product. They also appreciate its reliable connectivity, appealing design, and lightweight nature. However, some customers have noted concerns regarding low volume and a lack of bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,510 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    DON’T BUY!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great when they stay on correctly and don’t go all static. They also won’t connect to my iPhone sometimes and I have to keep trying to reset them or try turning off my phone. The fit is terrible. I have to keep adjusting them to get the fit right constantly. That’s the only way I can get the noise cancellation to actually sound like they are. I’ll be talking and then randomly hear nothing but static. The battery life is not better than the original either. I have to have an ear hook on any kind of ear buds to keep them in my ear or I’d switch brands entirely because of these problems. I called apple not long after I got them and they didn’t help me at all and it was past the time I could return them to Best Buy. There is much out there with ear hooks so I was so excited when they finally came out with the Pro 2’s and they are such a disappointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on battery,and wow on the distance away from phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ear bud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonders, perfect for running.Noice cancelling is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great earphones for working out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good earphones. I use them to workout and my ears tend to get pretty sweaty fast and these hug my ear really well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected them to be a bit more comfortable for how expensive they are, however, I do have fairly small ears. Sound quality and noise cancellation is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall sound, good bass. Charger is compact & charging time is short. Recommend these power beats.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for work and sport, very high quality. The hook presents a tremendous change compared to the competition .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I’ve had about four or five pairs over the years. They’ve always done me right

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    New beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit perfectly love them. Amazing get job apple

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike that there was no charge cable. They feel tight

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats are always an awesome choice. The color was great and the sounds amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    functional ear bud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    color is perfect, comfortable around the ears, great clear sound. functional.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love then noice cancellation in these Beats. Crystal clear phone calls when driving a semi are something one can cherish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most underrated headphone. Best for everyday use and performance activities

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best workout headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for active situations like working out or golf. Theysouns great especially on apple products. Android they lack a bit hopefully there willbe an update to fix that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would definitely recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has great quality I would definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Very disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are going back. I held off on buying other earbuds to get these but I regretted it immediately after putting them on. The physical buttons are placed awkwardly on the buds to where you’ll always press them as you’re putting the buds on. The sound quality is middling and comparable to my Jabra Elite Active 75t from 2020 — not what you’d expect from a premium product. The heart rate sensor is not practical as you need to open a compatible app (couldn’t find it on the health app). And the most annoying thing is that the volume is very low — I had to turn the buds to the maximum level for decent volume. Who the heck do they have working on these buds? These are underwhelming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but the fit can be a tad bit uncomfortable, but overall a very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great for working out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid so far. stays in ears really well when doing most exercises. Only negative is feels like it does not seal up completely for noise cancelling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats ear pods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like them a lot. I have small ears and they don’t go on easy. They are extremely clear and easy to use

    I would recommend this to a friend