Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$239.99
Save $10
The comparable value is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 2316 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,316 reviews
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition easy and fast pick up walked in and out within 5 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent earbuds if you enjoy that style of spund de

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item sound quality is nice. Not great with noise cancelling. A little uncomfortable for prolonged use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats ear buds!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good beats however they can be taxing on the ears!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is really enjoying these earbuds. Recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Causes headaches

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual sound quality is amazing but it’s hard to enjoy because the way they go in your ear hurts. The soft gel things don’t help. The earbuds give me headaches and when something touches them it makes a fuzzy/static noise. And it shows a green led light the whole time it’s in your ear. I ended up going back to the previous model. If the older model had noise cancellation it would be way better than this one hands down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passthrough mode is amazing and the noise cancelling is great for where I work to with droning fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats PRO 2

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are the best and i will not anything but this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had these a couple days and i love how they go around your ear and are pretty loud too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with every dollar! It was an upgrade from a previous version I had tried something different before having to go back to this instead no comparison.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent item and i love the price, everything was just as described awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Downgrade

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently lost my old Beats Pro first generation headphones and decided to upgrade to the Beats Pro II. However, I ended up returning the Beats Pro II within 24 hours and repurchasing the first generation, even though Best Buy offers them as refurbished. The Beats Pro II are noticeably made of lighter materials, which makes them feel cheap, particularly in the hinge mechanism. The sound quality is disappointing and does not live up to the "Beats" reputation. At $243.00, the sound quality feels more appropriate for a $15 pair of headphones from a convenience store. Additionally, the voice call quality is significantly worse than that of the previous generation Beats. I am upset because I expected the quality of the brand I have enjoyed for the past five years to continue. Instead, I was let down. I will now appreciate my refurbished first generation Beats even more. Pros: The noise cancellation is excellent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. You can answer texts and phone calls. Love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal there is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item open box deal. Got it like new. But with an incredible discount.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned my Powerbeats Pro 2 Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned these Powerbeats Pro 2 Earbuds. We could not control the volume, had to "pair" them each time to make them work. A Geek Squad Rep. came out and could not figure what was wrong. Also, they did hurt my ears after I wore them a while.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love itv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something I can use my headphones this are next and happy for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont be afraid of open box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box item but brand new. These are wondeful. Must buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for workouts not good for normal use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds overall for working out only complaint about it is that when the volume is reduced to 50% or Lower I can barely hear it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer elite

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this beats earbuds the moment I see it on the Best Buy website that they’re actually available to purchase I went straight to the Best Buy store to purchase one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for working out.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent headphones. great for my workouts and everyday use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of these are great! Perfect working out easy to control the sound from the earbuds!! Worth it!

    I would recommend this to a friend