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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.4 out of 5 stars with 2393 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers appreciate the Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds for their excellent sound quality, comfortable and secure fit, and impressive battery life. Many users also praise the reliable connectivity and sleek design. However, some customers have noted concerns about the volume and bass levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,393 reviews
  • Rated 1 out of 5 stars

    Nothing but Static

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely disappointed because the second I connected it to my device after unboxing it all I heard was static. I used three different apps and still heard nothing but static. I also disconnected and reconnected them but still experience the same static. I've been a huge beats fan but I have the buds and was looking for something with more comfort and stability but was extremely disappointed with the sound quality nor did the earphone fit my ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things suck. They cut out at short distances. It takes less than a month before one of the two ear pieces regularly stops charging. The noise cancellation is useless. Only a totally moron could have designed the start/stop button. Somehow these are worse than the original power beats pro.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Deadbeats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good very comfortable but sound is terrible other headphones are better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the item. The AirPods Pro 2 outperforms the Beats. Also, connection is not seamlessness with the iPhone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not loud enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not loud. I barely can hear. Is this normal or it’s because it refurbished?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing, not worth the 250.$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited for these, couldnt wait to get these and see what improvements they would have with sound. BUT not loud enough, poor sound quality, way to expensive for this poor upgrade. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very uncomfortable to the ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable for the ears, it’s hurts to have them on, I tried changing the heads and continues to bother.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hurt my ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few minutes with these my ears begin to ache. Are not good for smaller ears. Even the xs didnt ensure proper fit for me. Returned to try other options

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Save money it’s no upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping these would be AirPod pro 2 with a hook but not even close. These are overpriced, uncomfortable and poorly designed. Save $150 and get the JLab Epic Sport ANC 3.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hurts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned them because they're awful. They hurt my ears when I wore them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stolen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately i didnt get to enjoy the product. it was stolen. no fault of Best buy. USPS is the culprit. It was a Christmas gift for family but it was stolen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what i expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they are lightweight, but they could have done better on the battery life cant even get through a whole day without them dieing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life sucks hurt my ears only last 3 hours The battery life is awful. Even with light use, it doesn’t last a full day.”

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The battery is weak, even though it is a brand new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you charge it and it is 100% charge it’s in only last five hours, but the manufacturer said it last 10 hours so it is a force advertisement

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound needs a fw update OG PBP are better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure hiw they dropped the ball on these but the sound stinks. These add paired to my iphone and tbh the OGs sound way better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terriable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Really didn't sound good at all.. And they were Very Very hard to put them on over my ears and the Bass responce was very very poor

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to listen to music while working out. Music sound quality is terrible. Returned them as for that kind of money I expected better quality

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats Hype Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete garbage for the price. Looking at other brands now…

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review of new beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just brought these and already acting up disconnected by itself while was on phone and it was fully charged

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no bass. Very disappointed with peurchase. Completely waste of money.

    No, I would not recommend this to a friend