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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.4 out of 5 stars with 2392 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers appreciate the Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds for their excellent sound quality, comfortable and secure fit, and impressive battery life. Many users also praise the reliable connectivity and sleek design. However, some customers have noted concerns about the volume and bass levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,392 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Great buy for the price. Easy to use and place in ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love the Beats Pro 2. It’s reliable and has a great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! A bit tight around the ear, trying to work that out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GF loves these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my girlfriend for Xmas and she loves them and takes them everywhere, even when she’s not running. Something you might not know just by looking at them is that when you set them up in their app/website, there is a fitting session where you try on different ear sizes to see which fits in each ear the best, based on audio testing and other factors

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the noise canceling and the quality of the sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These headphones are noticably better then the first gen. I love to use them for working out and casual use. Any negative comments about these should be dismissed, atleast until after trying for yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beatspro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product!….and the color too!! And it didn’t take long to arrive either!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. But came with off brand ear tips and hard to find the original ear tips

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for the gym!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend you find a comfortable plug size and then do the ear fit test. I did the fit test first and found the standard size to be very uncomfortable even though the fit test sealed properly. I went up to the large size and redid the fit test. The seal was perfect and my ears felt so much better!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First pair of any earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound,easy to use controls. Comfortable fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The upgrade was worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! I had just got the powerbeats pro gen 1 about a month and a half ago and loved them then saw these came out and exchanged them and love these even more! The slimmer profile is great and with more battery life too. Thank you wireless charging! Couldnt be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best pair of earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair, lost the first - whoops! Great audio and noise cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was as described, I'm using them a lot and happy for the way they stay on my ears. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the gym! Not as good of sound as the AirPods Pro 3 but these stay in your ears during intense exercise! That alone is worth it for the gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good earbud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound! But still uncomfortable after long wear, bulky case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing! The sound quality is perfect for all genres!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Breats head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones! Sound and clarity are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best beats upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a great upgrade, light, easy to use and sound amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price awesome quality excellent for gym long lastly with battery

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not good for run

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: excellent battery life, extremely simple to use (Apple standard) and really good audio quality for its size. However, as a fitness device, these are very poor. After a very bad with Shokz OpenFit I've decided to get to Beats instead. Tested during the day and changed the tips, all seemed good. At my first run, once I've started sweating, they simply wouldn't stay on. Returning them today.

    No, I would not recommend this to a friend