Customer Ratings & Reviews

I bought this in open box excellent, the description for open box says, come with all their parts, It came in plastic bags, and the ear tips were white when the headphones were black ones, I went to the store to return it and the person in the store was so rude, is the second time that I have the same experience. I will cancel my best buy card and will buy in another store.

Works great until you try to wear them in a sauna. They will shut off unlike the previous model.

These are okay but they don't hold a charge like my old ones did. If I had it to do over, I would not have bought these.

Does not come with a charger, thankfully I was able to use one I use from my phone but other than that, they work well

These broke within 6 months, weren’t particularly comfortable and had pretty underwhelming audio quality overall.

They fall out of the ears a lot and don't have much volume

While it fits over the ear and safer than others, it does not fit as well in the ear which means I don't get the maximum effect of the sound because of outside noise.

Should be louder for as much as they cost. Should only be like 150$ max.

I’m putting 1 because I can’t choose zero. I bought two of these item purple n orange . They came charged and after that have never been able to charge them again . Because I purchased these as a gift. They were not opened right away and were not used until a birthday for the twins. However when I found out and they finally where honest not wanting to hurt my feeling about the gift not working it was past the 15 days. I am now paying affirm pay 80 a month for two brand new ones at 250 for the remainder of the payment period and they don’t work. I hope some one will reach out resolve this issue. I’ll give both for one even . Very unsatisfied .

Subpar headphones!! I was excited to try these as I was expecting similar or improved audio quality than the original Powerbeat pros. While these headphones are more compact and lighter, they have smaller audio drivers, resulting in less dynamic audio quality. For gym heads, thats less bass to your music during workouts. The mids and highs are too pronounced and I dont enjoy these at the gym.

Didn't like the way they fit in my ear, very uncomfortable. Once i had them on i couldnt hear my music or phone calls,

A step down from the bears fit pro in my opinion. Air pods pro never stayed in my ears and these don’t either, they just have the benefit of not falling to the ground. The inner ear loop has alway been the superior fit for me. Returning them.

Not a firm fit internally of the ear. Foam tips didn't help to help with the overall fit

I was so excited to see a new version of the Powerbeats Pro were coming out. The 1st gen were by go to workout headphones and I loved them. Unfortunately, these did not live up the standard of the 1st gen. The fit was extremely uncomfortable even after trying every earpiece. The sound also seemed like a major step down both in sound quality and noise cancelation. I could literally hear everything around me at the gym. I thought I had my settings turned off at first. Unless I got a faulty pair that somehow snuck through QC, I would not recommend these to anyone. If you're looking for a great set of gym headphones stick with the 1st gen.

They were delivered with no power cord. After a long on-line journey to get support and finally a real person, they asked me to send them back for replacement. After over two weeks they finally confirmed my return. And merely gave me credit rather than replacing. Back to the drawing board

Save you some time in comparrison, my girl has cheap 40 dollar tozo earbuds from amazon that she keeps in my picku, the 40 dollar earbuds sound wayyyy better then these 280 dollar trashcans, these are awfull, no base, sounds is basic, anc is almost none-existent. Im going back to azs. Dont waste yourtime or your money.

They are okay great for working out. Sound quality sucks

Don't expect too much, I guess. Not worth the upgrade if you have the previous generation.

I purschase these Powerbeats Pro 2 wanting to like them but i couldn’t due to the weak sound quality. I own the Powerbeats Pro 1 and the sound is much stronger.

The powerbeats pro 2 is a nice upgrade. I recommend.