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Customer Ratings & Reviews

$235.79
Save $14.20
Comp. Value: $249.99

Customer reviews

Rating 4.4 out of 5 stars with 2084 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds' sound quality, comfortable fit, and long battery life. Many appreciate the sleek design, reliable connectivity, and lightweight feel. While the earbuds are well-received, some users have noted concerns regarding the volume, bass, and active noise cancellation performance compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,084 reviews
  • Rated 2 out of 5 stars

    Don’t waste your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transparency and noise cancellation is sub par… when switching devices sometimes I have to go put the headphones back in the case or the audio glitches so bad I can’t understand anything coming out of them. The bass is worse than the original beats

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple should be ashamed of themselves

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these a 2 for the design. They are comfortable. However these are some of the worse sounding buds ive purchased at any price. Apple should be ashamed of themselves for selling these are $250. They arent worth $50 imo. Returned the sane day i bought them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing but Static

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely disappointed because the second I connected it to my device after unboxing it all I heard was static. I used three different apps and still heard nothing but static. I also disconnected and reconnected them but still experience the same static. I've been a huge beats fan but I have the buds and was looking for something with more comfort and stability but was extremely disappointed with the sound quality nor did the earphone fit my ear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Almost everything about these are perfect except…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost everything about these are perfect except… the biggest part. Sound quality is severely lacking. These sound like a 10 dollar set from Amazon. I’m definitely hoping for an update soon otherwise these are going back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Deadbeats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good very comfortable but sound is terrible other headphones are better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things suck. They cut out at short distances. It takes less than a month before one of the two ear pieces regularly stops charging. The noise cancellation is useless. Only a totally moron could have designed the start/stop button. Somehow these are worse than the original power beats pro.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very uncomfortable to the ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable for the ears, it’s hurts to have them on, I tried changing the heads and continues to bother.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because it says there’s active noise cancellation but when you turn them and wear them you can still hear everything

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the item. The AirPods Pro 2 outperforms the Beats. Also, connection is not seamlessness with the iPhone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hurt my ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few minutes with these my ears begin to ache. Are not good for smaller ears. Even the xs didnt ensure proper fit for me. Returned to try other options

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats Hype Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete garbage for the price. Looking at other brands now…

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing, not worth the 250.$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited for these, couldnt wait to get these and see what improvements they would have with sound. BUT not loud enough, poor sound quality, way to expensive for this poor upgrade. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Save money it’s no upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping these would be AirPod pro 2 with a hook but not even close. These are overpriced, uncomfortable and poorly designed. Save $150 and get the JLab Epic Sport ANC 3.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I bought open box but these suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did buy these open box. The sound is very high treble even after making all adjustments I could. The right one always dies way before the left one. This is my first beats experience as I normally get Samsung. They feel very cheap versus the ones I had before.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what i expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they are lightweight, but they could have done better on the battery life cant even get through a whole day without them dieing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer service sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buying anything from Best Buy again! Customer service is clueless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not feet’s for me hurting my ears I will try another variant

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terriable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Really didn't sound good at all.. And they were Very Very hard to put them on over my ears and the Bass responce was very very poor

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but complete malfunction of right head piece

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound needs a fw update OG PBP are better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure hiw they dropped the ball on these but the sound stinks. These add paired to my iphone and tbh the OGs sound way better

    No, I would not recommend this to a friend