Customer Ratings & Reviews

I’m putting 1 because I can’t choose zero. I bought two of these item purple n orange . They came charged and after that have never been able to charge them again . Because I purchased these as a gift. They were not opened right away and were not used until a birthday for the twins. However when I found out and they finally where honest not wanting to hurt my feeling about the gift not working it was past the 15 days. I am now paying affirm pay 80 a month for two brand new ones at 250 for the remainder of the payment period and they don’t work. I hope some one will reach out resolve this issue. I’ll give both for one even . Very unsatisfied .

Not a firm fit internally of the ear. Foam tips didn't help to help with the overall fit

I bought this in open box excellent, the description for open box says, come with all their parts, It came in plastic bags, and the ear tips were white when the headphones were black ones, I went to the store to return it and the person in the store was so rude, is the second time that I have the same experience. I will cancel my best buy card and will buy in another store.

I was so excited to see a new version of the Powerbeats Pro were coming out. The 1st gen were by go to workout headphones and I loved them. Unfortunately, these did not live up the standard of the 1st gen. The fit was extremely uncomfortable even after trying every earpiece. The sound also seemed like a major step down both in sound quality and noise cancelation. I could literally hear everything around me at the gym. I thought I had my settings turned off at first. Unless I got a faulty pair that somehow snuck through QC, I would not recommend these to anyone. If you're looking for a great set of gym headphones stick with the 1st gen.

While it fits over the ear and safer than others, it does not fit as well in the ear which means I don't get the maximum effect of the sound because of outside noise.

Does not come with a charger, thankfully I was able to use one I use from my phone but other than that, they work well

Save you some time in comparrison, my girl has cheap 40 dollar tozo earbuds from amazon that she keeps in my picku, the 40 dollar earbuds sound wayyyy better then these 280 dollar trashcans, these are awfull, no base, sounds is basic, anc is almost none-existent. Im going back to azs. Dont waste yourtime or your money.

They fall out of the ears a lot and don't have much volume

The battery doesn't last very long. Maybe 2 hours.

These broke within 6 months, weren’t particularly comfortable and had pretty underwhelming audio quality overall.

They were delivered with no power cord. After a long on-line journey to get support and finally a real person, they asked me to send them back for replacement. After over two weeks they finally confirmed my return. And merely gave me credit rather than replacing. Back to the drawing board

Don't expect too much, I guess. Not worth the upgrade if you have the previous generation.

These are terrible. They do not stay connected to bluetooth and require constant troubleshooting. My 3 year old inferior brand ear buds that are one third the cost are 10x better.

They are okay great for working out. Sound quality sucks

My experience with the powerbeats pro 2 isnt good. The sound isn’t completely bad but not even close to my airpods pro 2 that are cheaper in price now then the powerbeats. For whatever reason when i run or lay on bench the ear tips come out of my ear, you cant connect to exercise machine to see heartbeat and listen to music at the same time, the pulse monitor doesn’t do anything if you wear an apple watch - apple watch overrides the Powerbeats monitor, when tips come out of ears my fingers touch the buttons and either switches songs or mutes the earbuds constantly and the list gors on. Not recommended at this time for sure. Returned mine

Terrible battery life and not comfortable, causes ear discomfort. It said connected for calls and audio and no one could hear me when they called and i couldn't hear them.

The powerbeats pro 2 is a nice upgrade. I recommend.

For some reason on phone calls im not able to fully hear a person

One major thing missing is what airpods pro 2 call loud noise reduction ... So any sudden loud noise the airpods pro 2 will atcative noise cancelling and then go back to hear threw this beats don't if anything they amp up the volume when a loud noise happens so imagine a pallet hitting the ground times 3 ringing in your ear

I purschase these Powerbeats Pro 2 wanting to like them but i couldn’t due to the weak sound quality. I own the Powerbeats Pro 1 and the sound is much stronger.