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Customer reviews

Rating 4.4 out of 5 stars with 2443 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers recognize the product's sound quality as exceptional. Users also find the product comfortable for activities like gym workouts, runs, and jogs. Additionally, many customers report that the product fits perfectly in their ears.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,443 reviews
  • Rated 5 out of 5 stars

    Breath of fresh air. Better than the old.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The excellent design and sleek feel is a breath of fresh air compared to the 1st edition. Haven’t had any problems with connectivity. Sound quality is excellent. Allows for charging better than the old design as well with no apparent problems so far. Loving these!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great earbuds for working out never fall off

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones for working out the sound quality is great is it the best no but it does the job when I’m running and lifting good noise cancellation and comfortable can wear for hours. However to me noise cancellation and transparency mode sound the same.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for active lifestyle earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for activity and moving around while enjoying great quality sound. Snug and secure fit over and in the ears provided great movement. The sound quality was quite good in my opinion and the controls were setup intuitively. I have also been impressed with the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it. Really do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so fascinating, I shake my head from left to right to hang up the phone and up and down fo answer. It lasts forever and a day and aounds amazing. Not to mention the Bluetooth talking, it’s literally perfect. Wish i had gotten a different color than black but oh whell.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats !!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok these bears fit great .. awesome for a run or a heavy lift day at the gym. Crystal clear sound nice base and great battery life .. i own 5 pairs of beats and these are definitely a winner..

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd pair I purchased. I love them. Never disappointed about the sound quality. The fit on my ears are snug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying these ear buds immensely. The pairing of these with my IPHONE was automatic and all the functions with Siri are there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't stay secure when you run and sweat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like these. I had the original Powerbeats Pros for over five years and loved them. After a week with these, it's obvious Apple missed the mark. PROS: Better Sound Quality - they don't have as much bass as the originals but it's still a good amount and there's more clarity with other levels. As long as you find the right ear tip (five are given), you should be good. Connectivity - these connect faster than the originals. I bounce between a Samsung Galaxy 23 and a Garmin Venu 2 and these connect to either pretty quickly. Charging - the originals really had a problem charging in the case. Sometimes, one wouldn't connect or stay connected and then I'd pull it out of the case only to find it dead. These new ones have much stronger magnets and after a few issues the first day I got them, I never had any problems charging. CONS: Fit/Stability - this is my biggest problem and why I'll be returning them. The whole purpose of headphones with hooks is that you have an active lifestyle and want the security of making sure they stay in. THESE DO NOT STAY IN!!! Sure, for a workout you'll be fine but go running outside and sweat even a little and they start moving around. I cycle and wouldn't even dare bring these along as I feel one would pop out down a long hill. Usability - the buttons on this thing are in a weird place. Before, the main button was on the side, so you just pressed it easily. But now they've put the button at the base of the headphones, where it goes into your ears. So, anytime you want to change a song, you have to press them into your ear canal. Anytime I wanted to jump more than two songs I used my watch because it was more comfortable. Also, the volume rocker is a little awkward to reach. Ultimately, these headphones are fine for casual users who want something to use at the gym or when walking around. But if you have a more active lifestyle and do a lot of outdoor activities, these will let you down. That's what I got with the original Powerbeats and what I expected with the sequel.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great earbuds for running.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of beats ear buds, but first pair of powerbeats pros. Extremely comfortable, they stay put on long runs, and exceptional battery life. Very satisfied with them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have helped me when going to the gym very comfortable. They do not fall off. I will recommend these since instead of the bigger ones. These are amazing great service, fast and quick any questions I had or answered.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    GREAT EARBUDS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats over the ear buds are just fantastic. They hold very well on your head, and the sound is awesome. The noise canceling option is my favorite feature. The only feature I truly wish they had is to have multiple devices connected at time which allow for seamless connectivity when going from like my phone to my laptop for audio. Other than that I would be looking for the Powerbeats Pro 3 in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality. great fit, battery life is worthy

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Powerbeats Pro2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fix and style. Product was easy to connect and sounds great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but inconsistent with features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they're good. I hear well. People hear me well. Noise cancellation works very well. I've seen other reviews note that the volume isn't as loud as the OG Pros. I think I agree with that feedback, but maybe it's a safety thing...or i'm just getting old and losing my hearing. Range is good and I have no issues with connecting. They went in the opposite direction with the on/off button. OG Pro button was super sensitive and this one requires a bit of manhandling, lol. My conns are honestly 2 "bonus" features to the functionality of the earbuds themselves. 1. The wireless charging is trash at best. Super inconsistent, struggles to stay connected which causes the charging indicator noise to trigger constantly. This happens no matter what wireless charger I use. 2. The "Find My" feature on Beats products as a whole (and perhaps all Apple products) is spotty, but for these PBP2s it's HORRIBLE. I am literally holding my pod next to my phone with the feature activated and nothing is happening. This was a huge selling point for me because the ADHD loses track of things often. Not being able to leverage this feature with dependability is a giant turn off...especially for the price. That said, 3 stars.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but the volume seems to be a little lower than the previous version.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade. I actually had the older version and these here are NO REGRETS. Fit good battery is way better you won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beats For Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time purchasing these beats. I don’t have to worry about losing them. They are light weight and comfortable. I love these beats and recommend for shoppers to buy them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Lightweight and Very Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and very comfortable. Great Sound. Noise cancelling works well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best wrap around ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newly updated Beats earphone is the best. I can wear it all day at work without it falling off, and the battery life is great. The sound quality is crisp and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great upgrade & better than AirPods.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. So much better than AirPods. And this new design is miles better than the previous. So excellent I have two pairs!

    I would recommend this to a friend