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Customer reviews

Rating 4.4 out of 5 stars with 2443 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers recognize the product's sound quality as exceptional. Users also find the product comfortable for activities like gym workouts, runs, and jogs. Additionally, many customers report that the product fits perfectly in their ears.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,443 reviews
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Audio leaves a lot to be desired in my opinion

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a huge fan of the original Powerbeats Pro, I was excited to get my hands on this latest iteration. Sadly, I think this is yet another swing and a miss from Apple. As soon as I fired up Apple music and played some of my favorite songs, I was honestly a bit underwhelmed. On the originals, I remember reading a lot of people thought they were bass heavy, but for the music I listen to, which is a lot of alternative and rock, I felt they were perfect, bass heavy songs get me dialed in for a workout. These ones don't have much bass at all, and when I crank up the volume to try and get some bass, the highs will blow your ears out and just wash everything out. The heart rate monitor seems to be accurate, but again, it seems like a missed opportunity for Apple. I thought, cool! I'll be able to start a workout on my phone maybe, and avoid having to wear my watch to record a workout, and get it all sweaty. Nope! As far as I can tell, you can't start a workout on your phone it would seem. Full disclosure, maybe you can if you have a subscription to Apple Fitness (I don't) but I couldn't start a general run or elliptical workout without my watch. You have to have other 3rd party apps to take advantage of that it would seem, which is strange that Apple wouldn't seemingly integrate that into their own fitness tracking? If you use some of those 3rd party apps frequently, this still might be a home run for you, but I don't, so it leaves me in a strange place wondering if I even need the HR monitor since I need to wear my watch anyways. I've heard others comment on turning off the settings, since these come with virtually everything active. Turning off spatial audio did seemingly help a little, but I still didn't feel like these sounded like a $250 pair of earbuds. It's strange, because a lot of youtubers are saying these things are fantastic, which has baffled me, because I just don't get it. I suppose we all have different ear sizes and music that we listen too, perhaps that's the reason, so I'd honestly recommend that you try them out, and see if they do work out for you personally. I do like the earhooks, and the wireless charging on the case is awesome, along with the strong magnets on the inside that'll snatch the earbuds from you when you put them in, and they don't feel like they'd go anywhere. The earbuds themselves stay secure, they're lightweight and comfortable to wear. While I don't expect them to be on the level of the airpod max, I was expecting them to have better range than what's offered here. Maybe we'll get some kind of an update that will make them sound a little better, who knows? Out of the box on release though, the audio isn't the greatest, it's kind of tinny sounding is the best way I can think to describe it, and for me, it takes my enjoyment of the earbuds away. They are secure though, so if you don't mind audio quality, these still might be great for you. All in all, I was left feeling a little disappointed to be perfectly honest. I see others have had a good experience though, so I'm glad to hear they work for some folks, they're just not my cup of tea, so I'd recommend you try them for yourselves, and be cognizant of the return date.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Connectivity was so simple and easy. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Better for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds, It prevents external sound and fits perfectly for doing special sports for runners, but I think it lacks a bit of bass in the rest of the sound. It works very well with iPhone devices.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Good sounding buds, more secure fit than AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them. Says that they are generally an upgrade over her AirPods Pro 2 set that she was having some figment issues with. The included xs tips were right for her and while they took a little getting used to due to the wrap around changing some pressure in wearing once she got used them and found a comfortable position she has enjoyed them thoroughly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great value for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good clear sound quality, and comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, durable, and great sound quality. I have a lot of trouble with earbuds falling out but these are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Powerbeats Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit and sound great. The noise cancelling ins't quite as good as I hoped for, but everything else is on point.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound...nice battery life ...ergonomic fit...waterproof ...sweat proof ...comfortable...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and battery life is very good high quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money worth

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, I still have to this day the battery life is good, especially when you charge the case I use a day-to-day basis and I only have to charge the case once a week sometimes even longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats for the win

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the new design. I also like the wireless charging and the battery life is amazing but I’m a beats girl anyway

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, comfortable, easy to handle. Love the color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sweetest apple in the bunch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of Apple products and this device delivers the seamless integration and functionality you’d expect from the ecosystem. It’s excellent for music…sound, reliable performance, and all the convenience of Apple’s features. However, call quality was a downside for me. The volume on phone calls was noticeably lower than I’m used to; even my old white corded earbuds had louder, clearer call audio. If voice calls are a priority, this may be a drawback.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Worth upgrade from 1st Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. So light I can’t feel the ear hooks on my ear at all. The only reason they don’t get 5 stars is because the sound suppression is good but not great. I definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my second set. I had the original set which was good but a bit bulky. These are more slim. Sound quality is excellent. Best part, is that they don't fall off your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    A runner’s dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are the best for running and working out! They don’t budge, even when super sweaty, and I can wear them for hours on end without ear pain. I’ve had them for 5 months and worn them for several hours each week, yet only ever had to charge them twice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality love the comfort and the long battery lasting

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Huge refresh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, connectivity, no over ear soreness thanks to the thinner design. ANC is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Powerbeats pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earpods are comfortable and have a sleek design, making them great for extended use. However, they are not fully compatible with Android devices, which limits their functionality. If you're an Android user, you may want to consider other options.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Darn good ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first version of the Powerbeats and alway thought that they were pretty decent; but this version is a huge bump up. These are really freak’n awesome!!! I love the voice cancellation feature. They fit very comfortably. Quality sound to. Definitely recommend them.

    I would recommend this to a friend