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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2444 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers recognize the product's sound quality as exceptional. Users also find the product comfortable for activities like gym workouts, runs, and jogs. Additionally, many customers report that the product fits perfectly in their ears.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,444 reviews
  • Rated 4 out of 5 stars

    They are ok.. old ones are better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these because I loved the powerbeats pro so much and, to be honest, these are not as good as the powerbeats pro. They are harder to put on your ears, and don't even try to put them on while you are on the phone because they will hang up instantly. Annoying. So, these sit on my computer desk as a backup for my old powerbeats pro. Other than that, they actually sound great like the old ones and cancel out the noise nicely. Just try them yourself before you buy them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been enjoying these for about a month now and they produce good sound, the noise cancelling is ok (my AirPod Pros 2 have better noise canceling) but the one area for improvement would be the hook. It is made of semi-hard plastic and after wearing for more than 30-40 minutes, the area behind my ears where they hook are left sore, it would be great if the hooks were made from a more flexible/softer material, hence the 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these better than AirPods. They fit comfortably around the ear. I almost forget I’m Wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect for riding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, I have AirPods also but they don’t stay on when out on the e bike or trike. These stay on and sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Fits in the ear pretty good. Noise cancellation better than fit pro (1st gen). Case a lil bulky but not as bulky as the first ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PowerBeats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good replacement for earlier model of PowerBeats. Good sound but still allows for situational awareness of your surroundings since they’re not “welded” to your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Get with the beat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are worth every penny. I recently took them on a plane so I could set it so they were totally noise canceling, and I could hear better than I could with a large earmuff type headphones. They are so simple to use and user-friendly. I keep them by my bedside. And use them occasionally when i'm watching tv, they're so comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Pretty Great for anything

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the original version, this one is a pretty big step up from the last. More comfort and coming with more features like noise cancelling, this is an easy recommendation for anyone who liked the previous version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. The only problem is I wish they were louder when playing music but the noise cancellation is one of the best things with these earbuds. You could be next to airplane engine and you can hear the person talking and they can hear you and they cannot even hear anything in the background. I work around loud machinery, and this comes in handy when I get a phone call battery. Life is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Wanted to like these!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sound.... not that I had audiophile expectations from a pair of sports earbuds, but man! the sound is not what I expected (lacking in every aspect) I know each Beats generation of earbuds has refined their previously sculpted sound to a more "neutral" approach but these Powerbeats Pro 2 are NOT it. Everything else is fine, the fit, smaller charging case, build quality, etc. but I needed more for those $179 bucks that Apple is charging, and I certainly wouldn't pay full MSRP @ $249 for these. At sub $179 around $140-$150 I can deal with. the doodoo sound but yeah, that's a big NO for me dawg

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do you say headset it took me some to figure out how to maneuver and work them even though the headset has instructions it isn't make it extremely clear I like the product sounds good great comparison to my ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    I love these!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my earbuds. I’m a busy person constantly moving around. When I workout the stay in and using it for work makes things easier since I’m always on the phone. Fits good and doesn’t hurt my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    All great except the noise canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable, the sound quality is great, and I like that they are easy to use an interaction with my iPhone. My only complaint is that I don’t get any noise canceling effect on them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it’s common nowadays for electronics to come without accessories, such as a charger. If you’re gonna be charging $200+ for earbuds, at least include a charger. Now I have to go find a charger for this thing to charge, bc Beats can’t be bothered to include one. For this reason, this gets -2 stars. Good earbuds overall for gym use tho

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Beats Powerbeats pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. Love the fit. The sound is great. Very comfortable fit

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    A True Powerhouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get these because of all of the negative reviews, but i finally pulled the trigger 2-3 months after release date. Simply put, they do everything I need them to do. Good ANC/Transparency, good sound quality, great fit, seamless Apple integration. My new daily drivers.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The fit, the sound, love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to charge and fit great in my ears. They come with multiple ear inserts to find the right size to fit your ear. When i run they don't slip out and that's great! They are also great at the gym as well! They battery life is fabulous!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Worth the money for sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had issues with other major brands and devices staying inside my ears for them to really be considered noise cancelling - these definitely fit perfect for me. It provides great sound and I can be "spatial" or noise canceled. I love these \

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beats Studio pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, very comfortable. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, I can use them running and cleaning, bending over and they stay put with great sound quality.

    I would recommend this to a friend