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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2615 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the exceptional sound quality, comfortable fit, and impressive battery life of these headphones. Users also frequently praise the sleek design, lightweight feel, and attractive color options. While the vast majority of feedback is positive, a small number of users noted that the volume levels and bass performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,615 reviews
  • Rated 3 out of 5 stars

    Connection issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These power beats pro2 might be good for my iPhone but to use them on my new 65” qn65qn90dafxza smart tv, these will connect but if you change channels or pause the station these Powerbeats will drop out and you have to reconnect every time. Yes both the tv and Powerbeats have the latest software for $250.00 for the pair. DONT BUY

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished Powerbeat Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a huge fan of the headphones. Have had an occasional problem with them not charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely wonderful love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so in love with this.They're great, amazing.Especially when I go run with them.I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended to buy on BestBuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and products I meet all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package had everything that was listed. Love them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Beats Studio Buds previously and these aren’t really worth the price jump but they’re good. I don’t think they were made for glasses ‘wearers’. Not as loud as you’d expect them to be either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect, everything I want in one device, easy to carry around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Listen here

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Top flight. Use by many athletes. I love.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed - left expecting more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, disappointed I had the first version as well as the AirPods Pro. My first version broke, which made me upgrade to the second generation. Compared to the AirPods Pro second gen, please don’t come anywhere close when it comes to noise, cancellation or clarity of sound (I ran the ear tip, fit test and pass) The only reason I’m keeping these is because I don’t want to ruin my AirPods at the gym. If you are looking for a new pair and already have the first generation, I wouldn’t recommend an upgrade unless something is wrong with the first gen. Honestly, I would rank these as $90 headphones nothing more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earphones. They are worth buying. I hesitated at first, and I’m glad I ended up getting them. I wish I knew about them sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't get enough!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd pair! I love these beats. Definitely the best version out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, very very good, to use daily………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are top notch with noise reduction feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best good noise cancelation not the best but ots works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had just about every generation of these and love them. The only keep getting better and better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best powerbeats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the old version and I’m loving these earphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I’m in love with them I really recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact living

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice choice It’s best thing for everyone who is want to live with music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones ever it only took two days to get to the house.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor design leaves many frustrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not worth the price. Very disappointed in the sound quality but more so on the quality of the product as a whole. Google : one of my Powerbeats Pro isn’t charging in the case You will find hundreds of people complaining about the design flaws. Disappointed in Apple for approving this design. Plus I bought the Apple Care and after owning these for 6 weeks I went to exchange them, and was informed that they won’t just do a simple exchange, but that they have to send them back to the company, leaving me without my earbuds for a week. I would go with a different choice. These are not worth the money.

    No, I would not recommend this to a friend