Customer Ratings & Reviews

It is very uncomfortable… and low!!!! I am very disappointed

The sound is not loud. I barely can hear. Is this normal or it’s because it refurbished?

Purchased open box. Was missing multiple earbuds. Online chat told me to bring my item into store and they would either get new earbuds or replace the entire purchase. I went to the store and the manager said there was nothing I could do except return the item. He was rude and dismissive.

I returned them because they're awful. They hurt my ears when I wore them

Almost everything about these are perfect except… the biggest part. Sound quality is severely lacking. These sound like a 10 dollar set from Amazon. I’m definitely hoping for an update soon otherwise these are going back.

I was extremely disappointed because the second I connected it to my device after unboxing it all I heard was static. I used three different apps and still heard nothing but static. I also disconnected and reconnected them but still experience the same static. I've been a huge beats fan but I have the buds and was looking for something with more comfort and stability but was extremely disappointed with the sound quality nor did the earphone fit my ear.

Battery life sucks hurt my ears only last 3 hours The battery life is awful. Even with light use, it doesn’t last a full day.”

These things suck. They cut out at short distances. It takes less than a month before one of the two ear pieces regularly stops charging. The noise cancellation is useless. Only a totally moron could have designed the start/stop button. Somehow these are worse than the original power beats pro.

Unfortunately i didnt get to enjoy the product. it was stolen. no fault of Best buy. USPS is the culprit. It was a Christmas gift for family but it was stolen.

Not good very comfortable but sound is terrible other headphones are better

When you charge it and it is 100% charge it’s in only last five hours, but the manufacturer said it last 10 hours so it is a force advertisement

I returned the item. The AirPods Pro 2 outperforms the Beats. Also, connection is not seamlessness with the iPhone.

Uncomfortable for the ears, it’s hurts to have them on, I tried changing the heads and continues to bother.

I purchased open box beats. But the price was high. I was missing the plug for beats

Excited for these, couldnt wait to get these and see what improvements they would have with sound. BUT not loud enough, poor sound quality, way to expensive for this poor upgrade. Buyer beware.

After a few minutes with these my ears begin to ache. Are not good for smaller ears. Even the xs didnt ensure proper fit for me. Returned to try other options

I was hoping these would be AirPod pro 2 with a hook but not even close. These are overpriced, uncomfortable and poorly designed. Save $150 and get the JLab Epic Sport ANC 3.

Yes they are lightweight, but they could have done better on the battery life cant even get through a whole day without them dieing.

Complete garbage for the price. Looking at other brands now…

I got these because it says there’s active noise cancellation but when you turn them and wear them you can still hear everything