Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.4 out of 5 stars with 2090 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds' sound quality, comfortable fit, and long battery life. Many appreciate the sleek design, reliable connectivity, and lightweight feel. While the earbuds are well-received, some users have noted concerns regarding the volume, bass, and active noise cancellation performance compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,090 of 2,090 reviews
  • Rated 1 out of 5 stars

    Extremely Low volume and no bass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend visiting the Apple Store to test these before purchasing. A friend of mine had a similar experience, noting excellent call quality but extremely low music volume, even at maximum. I personally experienced the same issue at the Apple Store, as did three employees. Even a replacement pair exhibited the same low volume. My AirPods Pro 2 and AirPods 4 offer a superior listening experience by comparison.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Powerbeats 1 is better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting it to sound better than the first one, but this new version just sounds bad. I never reviewed any earbuds before. I’m just disappointed. Returned right after I tried it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Epic Fail!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is low and bass cracks. ANC is non existent, so I quickly returned these. Apple dropped the ball especially for price and as long as it took to bring them back!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    More trash from Apple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money. Version one was trash and Apple refused acknowledge battery and charging flaws. Dont waste your money on the "new and improved"

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    statics in buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    omg i cant believe how bad these are. I have to return! The one before this works perfect but its broken now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highs are shrill, no mid or low range. I can’t believe these made it out of test

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are cool, but just not worth it. Just stick to the regular beats pro.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy. You can buy 2 powerbeat pro 1 for the price of this trash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too harsh of a sound. Plus not as comfortsble as the OG powerbeats. Cant get a sealed fit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was awful. I returned them less than 24 hours after purchasing.

    No, I would not recommend this to a friend