Customer Ratings & Reviews

I purchased open box beats. But the price was high. I was missing the plug for beats

I did buy these open box. The sound is very high treble even after making all adjustments I could. The right one always dies way before the left one. This is my first beats experience as I normally get Samsung. They feel very cheap versus the ones I had before.

I got these because it says there’s active noise cancellation but when you turn them and wear them you can still hear everything

Great product but complete malfunction of right head piece

Returned same day. Loud highs music sounds loud, quality of sound blows. Bass is terrible not worth the price

These ere not a great option for noise cancellation.

I purchased these along with the Bose Open ear buds. I have had Beats in the past (these ones but with the cord behind your neck) and the sound quality is not great (to not say horrible). They are loud (if you like that) but they get to the point of listening to the music like noise instead of that, music. The bass sound is off, you can't listen to the lyrics, they sound unintelligible.

The sound quality is extremely poor; it's a complete rip-off.

This was the worst buy ever. Charing this much for headphones and it doesn't even come with a charger. I threw my box away after opening and If I had kept my box I would have returned these

There not that great. The sound quality is not good

Save your money. You would think for the extra $100 they cost compared to other options they would outperform. Not the case. Very disappointed in the sound quality. The biggest issue though was the Bluetooth connection. I have never had a problem listening to my TV with my earplugs. These would continuously cut in and out and when they were in, they echoed.

Headphones don’t cancel noise volume is low I can’t hear

These are probably the worst beats I’ve ever had. They make a funny noise when you’re talking on the phone like you are on a static radio. The noise cancellation is garbage when I’m on the plane. I can still hear everything that’s going on.

The beats were good at first, this is coming from someone whose had the originals beats pros. The design sucked as far as it staying on your ear lobe. I felt like every few minutes I would have to adjust my headphones or simple they wouldn’t fit. I’ve changed ear piece and all.. still the same result. They are not compatible with ears… tf.

These were not comfortable for me. Too tight in my ears and couldnt wait to take them out.

Not worth the hassle, they have connectivity issues and you have to keep pairing them to your phone to work for a bit.

Never buying anything from Best Buy again! Customer service is clueless

Not feet’s for me hurting my ears I will try another variant

These are absolute trash. The sound is awful.Leave the headphones to people who actually do sound. I'm returning these asap. Would not recommend. Will never buy again and going back to the first gen when Dr. Dre actually made them and quality was much better.

I purchased to use while mowing since these had noise cancellation. Even with noise cancellation activated, i hear the mower and can barely hear my music. I have Bose headset I use that cant even the mower. Wish i could return .