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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1539 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds' sound quality, comfortable fit, and long battery life. Many appreciate the lightweight design and reliable connectivity. Some customers have noted concerns about the bass and volume levels, and a few feel the active noise cancellation isn't as effective as other similar products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,539 reviews
  • Pros mentioned:
    Design, Fit

    Rated 5 out of 5 stars

    Beats really stepped it up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive already purchased a few of these headphones for myswlf and my son. Theyre great for weorking out, and the new design is amazimg, once they are put on around thw ear they don’t move or come off. Itell everyone to buy these evwey chamce i get. Great job and a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Audio leaves a lot to be desired in my opinion

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a huge fan of the original Powerbeats Pro, I was excited to get my hands on this latest iteration. Sadly, I think this is yet another swing and a miss from Apple. As soon as I fired up Apple music and played some of my favorite songs, I was honestly a bit underwhelmed. On the originals, I remember reading a lot of people thought they were bass heavy, but for the music I listen to, which is a lot of alternative and rock, I felt they were perfect, bass heavy songs get me dialed in for a workout. These ones don't have much bass at all, and when I crank up the volume to try and get some bass, the highs will blow your ears out and just wash everything out. The heart rate monitor seems to be accurate, but again, it seems like a missed opportunity for Apple. I thought, cool! I'll be able to start a workout on my phone maybe, and avoid having to wear my watch to record a workout, and get it all sweaty. Nope! As far as I can tell, you can't start a workout on your phone it would seem. Full disclosure, maybe you can if you have a subscription to Apple Fitness (I don't) but I couldn't start a general run or elliptical workout without my watch. You have to have other 3rd party apps to take advantage of that it would seem, which is strange that Apple wouldn't seemingly integrate that into their own fitness tracking? If you use some of those 3rd party apps frequently, this still might be a home run for you, but I don't, so it leaves me in a strange place wondering if I even need the HR monitor since I need to wear my watch anyways. I've heard others comment on turning off the settings, since these come with virtually everything active. Turning off spatial audio did seemingly help a little, but I still didn't feel like these sounded like a $250 pair of earbuds. It's strange, because a lot of youtubers are saying these things are fantastic, which has baffled me, because I just don't get it. I suppose we all have different ear sizes and music that we listen too, perhaps that's the reason, so I'd honestly recommend that you try them out, and see if they do work out for you personally. I do like the earhooks, and the wireless charging on the case is awesome, along with the strong magnets on the inside that'll snatch the earbuds from you when you put them in, and they don't feel like they'd go anywhere. The earbuds themselves stay secure, they're lightweight and comfortable to wear. While I don't expect them to be on the level of the airpod max, I was expecting them to have better range than what's offered here. Maybe we'll get some kind of an update that will make them sound a little better, who knows? Out of the box on release though, the audio isn't the greatest, it's kind of tinny sounding is the best way I can think to describe it, and for me, it takes my enjoyment of the earbuds away. They are secure though, so if you don't mind audio quality, these still might be great for you. All in all, I was left feeling a little disappointed to be perfectly honest. I see others have had a good experience though, so I'm glad to hear they work for some folks, they're just not my cup of tea, so I'd recommend you try them for yourselves, and be cognizant of the return date.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Never falls!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband does not like airpods beacuse they fall of his ears. But this one will never fall :) we tested! Sound quality is lower than airpods but if you have smaller ears this is the best. Batery is stronger than airpods!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Better than airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a very good quality and will stay in your ear with no problem. Noise cancellation is just as good as any other ear bud, even better probably. The battery is great. The no issue is the case, it’s huge and does not feel the greatest quality, kinda bends and feels like title break eventually

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple for Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great, comfortable, great sound quality. Battery life is so good. Love Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Good sounding buds, more secure fit than AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them. Says that they are generally an upgrade over her AirPods Pro 2 set that she was having some figment issues with. The included xs tips were right for her and while they took a little getting used to due to the wrap around changing some pressure in wearing once she got used them and found a comfortable position she has enjoyed them thoroughly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great! Stay in the ear while working out. Only complaint is when trying to push them into place it clicks the play/pause feature. Needs to be a squeeze feature, not pressing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for workouts!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and they fit well for workouts. The noise canceling works good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Better than airpods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones I used to be an Airpod user for a while but over time i realized how bad the sound quality and noise cancellation is on aidpods. So i sold my airpods and purchased these beats and it was probably the best decision i have ever made and i dont think im ever going back to AirPods. The sound quality is amazing and bass is perfect and it fits perfectly on the ear. I recommend everyone to try this particular beats out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff is always courteous and helpful, and my recent purchase of Beats headphones was no exception. The headphones themselves are a great product with impressive sound quality, and I was very pleased with them. However, I’ve since become more accustomed to using Apple headphones and decided to upgrade to the new Apple Pro 3. The return and exchange process was seamless and stress-free, which made the whole experience even better. Overall, Best Buy continues to provide excellent service and support with every purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for workouts!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these specifically for working out, and I could not be happier. They sound great, the noise reduction is very good and they have a secure, comfortable fit. I don’t have to worry about them falling out of my ears whether I’m biking, running on the treadmill or lifting weights.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Worth the money for sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had issues with other major brands and devices staying inside my ears for them to really be considered noise cancelling - these definitely fit perfect for me. It provides great sound and I can be "spatial" or noise canceled. I love these \

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    The fit, the sound, love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to charge and fit great in my ears. They come with multiple ear inserts to find the right size to fit your ear. When i run they don't slip out and that's great! They are also great at the gym as well! They battery life is fabulous!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Goodbye lawnmower noise

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these- and they stay put. Long battery life and easy to use. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    beat Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Comfortable with a great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Better fit than Powerbeats pro 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fit. Find my device feature doesn’t work as great if your looking for the case when you’ve been using one ear pod. (AirPods pro2 does have that option) which is helpful for me where I’m constantly on the go and using one ear pod at a time. Otherwise great. Big improvement over first gen. Smaller and more comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Workout warrior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longer battery range vs the prior generation. Comfortable to wear during cross fit workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these beats!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these beats. Fit comfortably around my ear. Great sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    As Good As The Original Pro's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding earbuds! No issues with them. Battery life excellent! Noise Canceling works good as long as you have the correct fitted ear tips on them. They supply 5 sets of them so one set should fit. I have the original Pro's and the the Pro 2 is equivalent in sound and have a decent Noise Canceling. Enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    No noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them and the noise canceling on them. They fit nicely on my ears, better than the AirPods that you constantly have to fix from falling out. Best purchase thus far.

    I would recommend this to a friend