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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.4 out of 5 stars with 2392 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers appreciate the Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds for their excellent sound quality, comfortable and secure fit, and impressive battery life. Many users also praise the reliable connectivity and sleek design. However, some customers have noted concerns about the volume and bass levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,392 reviews
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not bad but definitely not as big of an improvement over the last generation. Not sure if it’s just my hearing but I do feel the ANC is not amazing and the volume is still too soft.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    There’s nothing better!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and functionality. These ear buds have the best sounding speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for my phone can't get them to work for my computor.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great for working out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid so far. stays in ears really well when doing most exercises. Only negative is feels like it does not seal up completely for noise cancelling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Interference noise on first ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is excellent, but the connectivity is disappointing. Every time I receive a call, the first ring sounds distorted, like interference or static noise. After the call connects, it improves, but that initial sound is annoying and feels like a hardware or firmware issue. Sound quality is average, but the call experience is not reliable. Because of this, I wouldn’t recommend this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great for exercise sessions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds that stay in while running and exercising, only issue would be the pause and play button is a little sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best workout headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for active situations like working out or golf. Theysouns great especially on apple products. Android they lack a bit hopefully there willbe an update to fix that.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are going back. I held off on buying other earbuds to get these but I regretted it immediately after putting them on. The physical buttons are placed awkwardly on the buds to where you’ll always press them as you’re putting the buds on. The sound quality is middling and comparable to my Jabra Elite Active 75t from 2020 — not what you’d expect from a premium product. The heart rate sensor is not practical as you need to open a compatible app (couldn’t find it on the health app). And the most annoying thing is that the volume is very low — I had to turn the buds to the maximum level for decent volume. Who the heck do they have working on these buds? These are underwhelming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect except for the tips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, amazing quality. Only negative are the tips. Much prefer the tips from the PB1

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome. The sound is amazing. Good quality headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality nice headphones only thing is the fall off

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. I have not bought a pair of these the sound works so good it feels like your in a room with surround sound sometimes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound Dynamite with a great base Great headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ummm!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad…better than my last beats. Sounds great…!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is where it is at.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a greater product. Whenever you need a great product for a great price Best Buy is where you should shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I use them every day listening to music, podcasts, and audio books at work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are literally amazing and it delivers what it says in the description. The connection is seamless, crisp sound. No doubt it’s best for the workouts.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good for some but not me

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Really wanted these to work for me but I ended up returning them. Rubber bit wouldn’t stay fully in my ear and if it moved at all the anc would go way down. Also hurt trying to keep them in. I think I have oddly shaped ears cus rubber in ears never work for me. Ik a lot of people like these tho so worth a try if you are interested. Basically AirPod pros but the stay in better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I’m satisfied with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workout-Proof Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big sound. Deep bass. Crystal-clear detail. Locked-in noise isolation and a secure ear-hugging fit that stays put no matter how hard you train. No slipping. No distractions. Just pure sound.

    I would recommend this to a friend