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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.5 out of 5 stars with 29984 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Powerbeats Pro Totally Wireless Earbuds sound quality, fit, and battery life. Many also appreciate the comfort, bass, and lightweight design of the earbuds. However, some customers have reported issues with connection, charging, volume, and pairing. Finally, some customers think the product is pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 29,983 reviews
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Great Headphones for working out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these have been the best workout headphones I’ve owned. The ear hooks make all the difference. I believe the AirPods pro sound a bit better but not enough to degrade this product. Had an issue charging the left earphone, however they had seemed to resolve itself the past couple of times not sure if an update was pushed or I got better at placing them in the charging case (found if I put one in at a time them press them in i have no issues) Glad I purchased

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great Workout Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best ear buds I have ever owned. Great sound and good quality. I sweat a ton and these work without any issue getting wet. There are a couple of nuances that you may need to get used to. I run a lot outside and on treadmills. The buds may shift and need to be readjusted should sweat/water get in the ear while using. Make sure you adjust the clip that goes around your ear and it supplies the most stability. On occasion there are some connectivity issues. I notice these when you first put the buds on. Always try them out before leaving or carry the charger with you as you may need to resync them. Also while wearing I have noticed on occasion that the buds would need to resync the sound. This usually last a couple of seconds but can be a little distracting when listening to a slight delay between each ear. With that said, I would have given these buds 5 stars however after 2 months of use my left ear bud had issues pairing and connecting, then eventually struggled to hold a charge. Soon after that both eventually stop working and refused to pair with my iphone XSMax. I also noticed that the buds auto shut off feature when not in use wasnt working properly. Apple/Beats customer service were fantastic and replaced the buds for free. (still under warranty). The new buds do not have any of the issues I experienced before. I do enjoy these ear buds and I recommend them for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bluetooth review. Highly recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install/pair. Long battery life. Sound quality is top notch. Also lightweight so can wear for periods without discomfort. Product is made from high quality materials so is smooth and appearance is sleek as well. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite headphones. My ears are too small for normal earbuds and these are the only type that stay on when running or doing high intensity exercise. Sound is good and theyre comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Nearly perfect? Good, solid earphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not audiophile earphones, these are for working out in the rain and in sweaty conditions and for that they are great. Sound is good for what they are (these are not noise reduction ear phones). Overall great although sometimes won't connect to my phone. I do find it harder to hear music or podcasts when I'm running on a busy street with car traffic. I love how they stay on my ears though, that is huge since the original airpods only worked in 1 ear for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Sound On The Go !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for cycling, running and playing Frisbee golf ! I tried Jabra, AirPods and AirPods Pro. These are easily my top pick ! The battery life of the earphone charges (and the case too) is 2X the AirPods. Important : The fit is crucial. Take time to experiment with the different size tips. To my surprise my ear canals are large and the factory tips sounded lousy. 2 big advantages are the each have a physical volume control. The also have 1-2-3 tap functions on each side with a physical button, not a touch-sensitive style tap. The ear loops may not be for everyone but they are moldable, soft and a life saver. ( I almost lost an AirPod on a bumpy Boston bike ride. ) These Powerbeats Pro sound plenty loud, are sweat proof and their sound frequency response is dramatic.. They are easy-peavey to set up and adjust . My only negative is that the batteries aren't replaceable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    A great wireless earbud.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset back in April because another pair I owned became faulty. The quality and difference these earbuds have are great especially when you have a purposeful use for them. This would include running, walking, going to the gym. Sometimes while wearing AirPods they can fall out. These will not. The wrap around design may not be a sleek or stylish as an AirPod or Bose but they are of the same quality with different features and are not cumbersome. I like the fact you can adjust the volume with the toggle on either ear vs having to have your phone with you to do so. As with any Beats by Dre or Apple earbuds they'll connect easily to your device with no issues. The charging case is a little bulky but you don't need to have it on you all the time as it also holds a charge for a long time. I think I charged my case one time and haven't charged it in like a week and a half or two and they are still going strong. These will not disappoint and you'll love the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Best earbuds on the market.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase. I love these over the ear- earbuds. I have small ears and the other ones hurt if left in my ear too long and fall out easily. I had these buds for years and would not recommend any other design. Will purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous version with the wire connecting the two earpieces and I found that wire to be very annoying which resulted in me not wearing them as much as I should have. This version solves that problem. They are comfortable, sound great, and I don’t have to worry about them falling out while exercising. I wish they didn’t cost so much but I bought them while on sale and used some Best Buy Rewards so it didn’t hurt the wallet as much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Winner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fried my AirPods by sweating too much when I work out at the gym. I needed something that could take a soaking and still deliver quality sound. A salesperson at Best Buy recommended the Powerbeats. My first concern was would they be bass heavy. So I tried them. I was amazed at the wide range of sound I got. Yeah, the bass is pronounced, but doesn't over ride the highs and midtones. I listen to different types music and even classical sounds great in these buds. Next was the sweat test. They passed with flying colors. Just remember to wipe them off when you put them back in the case. The case is huge. That's the one drawback. But it holds a charge for a couple weeks so it minimizes the complaint about size. The over the ear loop keeps them in place during the workout, but can get a bit uncomfortable behind the ear. They integrate well with an iPhone and other Mac devices through controls on the device that are easily accessible. The app also has additional sound shaping controls to personalize the sound to your liking. I found I didn't need to tweak the sound much to get good sound throughout. Cheaper than AirPods and much better sound. I'm hooked!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Fit
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I’ve used the Powerbeats 2 and 3. These things are awesome as far as comfort and sound. I personally don’t feel like they get loud enough. I’m almost always all the way up at the gym just to drown everything out. They are a little bass heavy but I like it. I will say after wearing them for 10-15 minutes I almost forget they’re in. I’ve also never had any connectivity problems with them which is nice

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit
    Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Better than the AirPod Pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect. I had the regular AirPod 1 and they were good. Not great but good. So I tried the pros and they fell out of my ear worse than the regular AirPods. So the beats went on sale, got those and they fixed everything that was wrong with old wire/wireless beats. Battery life 5 STARS Hooks on ear 5 STARS Reads text just like AirPod pros 5 STARS But that big ol charging case 1 STAR That’s the only negative but these are 5 STARS

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones fit amazing around my ears. The sound quality is top tier and the battery life last a very long time. I definitely recommend these to anyone who is in search of a good pair of headphones

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds I've ever used. The fit works for any ear shape, and they never seem to fall out. I've taken them on all kinds of active events, and they stay put. They are much more comfortable than many over the ear buds. The sound isn't noise cancelling, but it's very close. They are very intuitive with the buttons on the side. No accidental song skip when you just want to crank it to 11. Lastly, they seem to be very water/ sweat resistant. I've even sprayed 70% ethanol over them several times to sanitize them when at work (I wear them and use gloves at work, so I like to sanitize them before use).

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Beats by Dre Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones. Good sound quality and stays in place well during my run. The main issue is ensuring both the headphones charge in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Excellent replacement to IPODs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones for everything..from running at the gym to taking conference calls they work some much better than my old ipods (series II). Noise cancellations is great, except on an airplane where sometimes they pick up some "white noise". The base is outstanding and they are as loud as most over the ear beats. Highly recommend these earphones. Only challenge has been ensuring that they are secure in the charging case to make sure both earphones are charging at the same time and at the same rate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Better than Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my go to headphones. Great sound and quality. Love that you can alternate each side and talk on both sides. I use mine for work and brand new they last about 4 hours a piece and I have them almost full blast. The only thing that I don’t like is that sometimes I have connectivity issues and have to dock them then try again. Other than that they are great for me. P.S I move a lot at work

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Just writing this review to get some points.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't write reviews but Best buy is offering me some points so why not? here are my pros and cons Cons: Not that much Bass Can hurt your ear for having them in for a while ( at least it happens with me) The case is big, so it feels weird in your pocket Pros: Sound quality is good Definitely can hold a charge Portable Comfortable for a short amount of time In conclusion, if you want to stand out and not look like every other person with those white airpods in their ears sticking out go with this.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky but very reliable and great sound. I use them during working out and sweat a lot, they hold up great.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Fit

    Rated 5 out of 5 stars

    LOVE THESE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been so happy to buy a pair of wireless headphones. I don't like just in ear ones so I'm glad to find these are subtle and hook around my ear. You can use one instead of the other. Its great for when I'm working and need one off my ear. I will use them a whole 8 hour shift and use them the next few days without having to even charge them! They last so long and the bass with some songs are soo good. HIGHLY reccomend

    I would recommend this to a friend