Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$120.00
Save $29.99
The comparable value is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 29996 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Powerbeats Pro Totally Wireless Earbuds sound quality, fit, and battery life. Many also appreciate the comfort, bass, and lightweight design of the earbuds. However, some customers have reported issues with connection, charging, volume, and pairing. Finally, some customers think the product is pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 29,995 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound, no movement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these headphones are great! Music sounds great, phone calls are clear. I've worn these during different types of activities and they never budge.. My only complaint (but it could just be my sensitive ears) is that the round plastic piece that sits on the outer ear; I wish there was a cushion or rubber piece you could add for comfort

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Powerbeats Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds for quality sound and performance. Charge last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Good Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit Good sound Good battery life Easy blue connection

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    BEST HEADPHONES

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Wireless earphones are 100% worth purchasing. From the box that it comes in to the sound they produce the Powerbeats pro wireless are insanely good! The earpiece gives you that secure hold so they never fall out. They’re ideal for working out and perfect for just listening to music. As always my experience with Best Buy is great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The BEST fully wireless headphones!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality is better than expected, as they are well built. Sound is what you pay for with Beats. Fit well around ears, and come with multiple sizes of rubber ear pieces to fit variety of people. first time I ran with these they cause zero issues and very easy to control. Love that when you take them out they disconnect from your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head set here is top of the line in quality, comfort, and style. For the price, you’ll be getting exactly what you pay for. Premium quality!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Love these!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Sometimes a little delay in the software but it’s rare. So comfortable, pretty decent battery life, and I love that this model can be used with Find My.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect fit perfect sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these, this it’s my second time buying them due to me losing the first pair, the sound is great and I have no problem keeping them in my ear I like them better than the AirPods for that reason

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Very Comfortable

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, great sound, battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound quality for active use.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I’ll admit the sound quality isn’t quite as good as some other premium wireless earbuds, these are some of the best for active life. They stay in without any issues. They provide excellent sound. They’re sweat resistant. And they have a very stable, quality connection. I’m very impressed and happy I purchased these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Battery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones, with powerful sound and long battery

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging, Connection

    Rated 1 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones itself are flawless, sound is amazing however one of the earbuds constantly disconnects and doesn’t charge properly. It is so annoying to see left one 99% charged while right one is 0% right before going to gym. Eventually I ended up checking whether they are both charging using the iPhone’s charging widget every time plugging them and it was fine. One day out of nowhere the right one stopped working completely. It wouldn’t connect at all. Only the left one. I’ve searched and tried everything to make it work but forgetting the buds was the biggest mistake. Now neither of them works. It is due to a software update and it seems like only left one got the update. Apple win’t fix it and will ask like 300$ to fix it. This is second time I am having the same issue with Apple product and not planning to buy any until they fix it. They would literally brick your device with a software update and ask for more than retail price to fix it so that you can buy a new device or their warranty. Horrible customer service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, great sound, light, dont fall off my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats Earbuds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product ! I use them for work , work out, walks and very comfortable and the good thing they never fall . Quality is amazing and sound quality is good !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $ 249.99 headphones are supposed to work very well but personally some times they don't connect directly to the cell even though you've paired them before. for calls they do not filter the background sounds very well, apart from those inconveniences if the load lasts although it is not the 8hrs that it says on the package, the sound level is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Powerbeats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best. All the benefits of airpods, but have the sport loop around your ears (for those of you like me who lose airpods when running). Microphone is great for phone calls, sound is wonderful, battery life is great. Wish they had a wireless charging case like the airpods do, but other than that they are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great fit and sound.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awesome. The fit is so comfortable. I have very small ear canals, so I have had a hard time finding something that fits. These have 4 size ear pieces which fit my ear just fine. The over the ear design gives you piece of mind that they wont fall off, and is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ear Buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Ear Buds for active use and everyday use. I especially love them because they fit my small ears and don’t fall out!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the side button to answer calls while listening to music. Great battery life! Comfortable to wear! Connects very fast and effortlessly to my device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Great sound, terrible charging design.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned these for about 4 months now I am using them nearly every morning during my exercise routine. The sound quality has been great and the integration into Apple's ecosystem is what initially sold me on this product. Unfortunately I have had a handful of issues with this product. I have them paired to my iPhone 11 and Apple Watch 3. There's a 25% chance that music will stop playing after listening to 1-2 songs. It's the most frustrating thing when you're depending on the music to get you through a work out and you don't want to pause your workout to fiddle with this. Numerous times the left ear will not connect to my phone when I take it out of the case, sometimes it's even completely drained of battery. I am very careful to put these in the charging case but I continue to have this issue. I hope Apple designs a better charging mechanism on any subsequent versions of this product. I would not recommend it, you're better off going with PowerBeats 4, avoid this. I wish my return period wasn't already past.

    No, I would not recommend this to a friend