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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 30008 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 30,007 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really well made, can wear these in my ears for hours without them hurting. The one main issue I have is they sometimes will stop playing sound out of them every now and then. I do have a Samsung so I don't know if that is the cause of it or not, but otherwise they work great, the sound quality is very nice and they do last quite a long time. The case is a bit bulky, but it still fits in a pocket with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Truly Phenomenal Headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy a pair of true wireless earbuds, but certainly did not intend to buy Beats. When I looked at them in the store, however, I thought the quality seemed very good and the price was amazing. From the second I put the earbuds in, I was extremely pleased! They sound phenomenal and are comfortable for hours of wear. I love these things. I'm a complete convert to the Beats line now!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Quality Workout Set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. These sound really good for wireless earbuds. The ear tips leave a little to be desired, so I slapped on a set of Comply replacement tips, which really helps to block out background noise. With the stock ear tips, I could barely hear podcasts while running due to wind - but the replacement tips help. The case is bulky compared to the Air Pods. I like that it takes a standard iphone/ipad charging cable. Easy integration with Apple products, haven't had a problem with connectivity. Range is great (music keeps playing while walking throughout the house - even a fairly large distances). Battery life is great. Pricey, but worth the premium in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    GET THESE POWERBEAT PROS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these PowerBeat PROS are amazing! My ear are small and sometimes the loop thing can feel like it’s pressuring my ear but I think it’s because my ears are little. Overall I love that I can go running etc without having to constantly fight with keeping them in my ears like I did with the air pods. ESP when you start to sweat some in/ around your ears. Other than that I would highly recommend these to anyone who are looking for sound quality and active people needing to workout without issues with their music in their ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Durable and sounds great for Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money, had a pair for 6 years, wore them constantly, for working out, running through the heat, rain and snow, also in construction conditions, the battery slowly started barely holding a charge, decided to get another pair

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Sturdy and sound great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty sturdy, and definitely stay in place. They’re not quite comparable in sound quality to the studio beats, but they still keep out a lot of background noise and sound really good. I use them in the gym about 8 hours per week, and I have no complaints. I don’t actually know how long they can last on one charge, because I haven’t tested it. But they’re good for at least 6 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Comfortable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable, but I find charging challenging. Must make sure they are seeded on the charger perfectly or one will not charge.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how it fit perfectly in my ear shape. The security made me feel like I can do any activity without worrying it would fall off! The sound quality is also amazing especially with the noise cancellation setting.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is excellent! The sound even better. Only complaint is that if you're in a crowded gym you get interference and they will disconnect from your device. If not for this problem, I would give them 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Pairing

    Rated 4 out of 5 stars

    Expected more for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get that there is some cool technology that went in to these, but I'm not sold on the overall experience. It took a few days to get used to the feel and fit (my ears were sore), but it is fine and no problem now. The sound is NOT better than my previous Beats X that cost nearly half, but they only lasted two years and were not as easy to work out in. The Powerbeats Pro stay put while working out but i find myself bumping the volume up, especially on older recordings. Battery is really good. Controls are easy to use. Pairing is easy but connecting to my iPhone is hit or miss, i go in to my settings more than i like. I don't like that someone next to me during my commute can hear my music. I'm keeping them, but they better last.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort

    Rated 5 out of 5 stars

    Goodbye Apple airpod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude dude dude where do I start the battery says 9 hours mine went for 11 the bass is as good as any kind of beats out there comfort and they don't fall out my airpods are collecting dust now

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great! The audio is good, they are comfortable. They don’t fall out at work. They are compatible with my IPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Perfect earpods

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this earpods pro for almost 2 years now and I have to admit that it lasts for a long time! It’s a good workout and outdoor use. Also this is a perfect earpods for you if you have a hard time making the earpods stays in your ear or have a slippery earlobes which was my main concern that’s why I bought this and it holds and stays in your ear even when doing strenous activities.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a novice with Beats products as I have owned several from the Tour, Powerbeats wired, Solo, Solo HD, Studio 2 & 3, but I can't fathom how this earpiece has gotten like 4.5 stars. I've tried them at the gym and they're pure garbage to be honest. Unsure if I had a one-off, but I have $40 ear buds that knock just a tad better than these. I only purchased them because they're wireless and need the ear loop feature so I can get my work out in and not have to be concerned about it falling out of my ear. More importantly, the volume has to be set high in order to be decent....really weird and dangerous for my ears as the bass was lacking (yes, I said it, which is ironic for Beats). Taking calls on the phone and for video calling, it's great, but not worth the price point for use of that purpose alone. It was actually frustrating to hear gym music somewhat overpower the volume I had the earbuds on, keeping in mind that it could ruin my hearing. Mind you the gym wasn't blasting music, but boy would ANC really be a requirement for these earbuds. Could've gotten the Beats Fit Pro, but I needed the security of the earloop more importantly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Drive you crazy they will

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I live about these except one major problem. This is my second pair in hopes it was an isolated problem but unfortunately not. I get to the gym and one headphone is completely dead. The buds sit in the case and when it’s closed there’s no way to tell if the charge connection is made or not. Most times it’s not which is obvious because I open them to use and one bud(usually the left) is completely drained. Frustrating is an understatement considering the price of these. Sound is great, figment is great for my high movement workouts and that is the main reason I purchased these. They wrap your ears and stay secure which not a lot of buds did on the market in 2019. Volume and track buttons are very convenient as well. But the elephant is this infuriating experience of pulling dead buds out of the case. 1 star these need to be redesigned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Beats Powerbeats Pro. Great sound, easy to control and easy pairing. I was looking for a pair that fits around my ears and this does it. May be a little heavy for some but perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 4 out of 5 stars

    Great AirPods alternative for active people.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, great quality sound with good bass. They are much more secure and sound better than AirPods, which makes them a better product to me. They are a great pair of buds for any person, active or not.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 5 out of 5 stars

    Fit in - Zone out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Earphones are EXACTLY what I wanted: Wireles; Doesn't fall out; Great Bass; Noise-canceling. Perfect for the gym, jogging the trails or doin yardwork.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Business owner

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these great fit , great sound , easy to pair and use, comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best wireless headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless ear phones are by far the best. Love the sound, long battery life, easy connectivity with my iPhone and over-the-ear hooks for security. Very pleased with my purchase.

    I would recommend this to a friend