Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 29301 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 29,300 reviews
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    2nd pair could be better.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd pair but so far I’m not completely satisfied. I’ve only had these Beats for about 3wks and the left earbud does not charge normally as it should. I’ll have them both in the charging case, but while the right bud charges, the left one is hit and miss. There is a 1yr manufacturer warranty and I did purchase the extended warranty but have not returned/exchanged as of yet. As far as the sound quality, I’m happy with them.they also fit well for my workouts and running.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Charging, Price

    Rated 4 out of 5 stars

    Excellent fit, sound, and function, but pricey

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a Beats or Apple fanboy, but I have to admit that these Powerbeats Pro buds have the right stuff. Fit is great, sound is really good for working out (way better than it has to be), and THANK GOD FOR REAL BUTTONS! As an admitted profuse sweater, nothing makes me angrier on a run than inadvertent sweaty finger swipes on a bud triggering a track skip, volume rise or drop, or change in some other kind of sound mode. The physical buttons and controls on these are the way sports-focused earbuds ought to be. I use these with an Android phone (Pixel 2) and have had no connection issues to speak of. These just work and are a terrific match for their intended purpose. I do wish these were IP 5 or higher, but I'll forgive that given how easy they are to use and wipe down after a run. Charging case is a bit large and getting the buds into the case with the magnetic charging bits connecting properly can be a a little bit of a nuisance. I dearly wish these didn't cost so much. I paid $160 and that's still less than their normal list price. $160 is still pretty dear for buds that you're going to sweat all over and that's why I ding these a star. That aside, these just work and they work and fit well. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Favorite headphones ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I workout and run a lot so figured these would be perfect. They sound great and pretty loud, rarely turn them up full volume. As an Android user i downloaded an app called Airbattery to see battery levels on case and ear buds. The earbuds are comfortable and stay on during runs and workouts. Battery life is real good. The controls on each bud makes it easy to control music. My only complaint is the huge case. Wonder if there was anyway to reduce it and no ambient sound option. I would recommend it to someone who stays active and has 250 to spend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Greay purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality of sound and battery, great for a workout

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats Powerbeats Pro TW earbuds are Great!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I was a little leery of these earbuds but they are surprisingly comfortable. I have had no issues with them coming off or hurting my ears. The Bluetooth connection has been great both for connection and for distance. The sound quality is really good with a nice bass, until now air pod pros were my choice for exercise but now these are my go to choice. The price was good, I wish they were noise cancelling but for the price I couldn’t go wrong. Great earbuds at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Stays in, solid bass, balanced sound, Comfortable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don’t budge. I play basketball in them, run, etc and they don’t fall out. They are comfortable and adjustable as well. The base is rich, unsurprisingly. But it’s not overpowering. Balanced sound. Convenient having the volume buttons and touch controls on each earbud. I do wish that 1) the case was smaller. I don’t carry the case around because it’s so big. I just take the headphones out either keep them in my ears or if I am not using them put them in my pocket leave the keys in my car until I return. 2)The voice assistant button/pause button/skip button was better. It wants to default Apple Music (which I don’t have) so I have to explicitly state Spotify at the end of my request, or else it will say song not found. The button also is kind of awkward as it’s the beats logo, so it’s easy to push but you’re pushing it kinda into your ear when you do it. 3) There was EQ controls. But overall good wireless earbuds for workouts or casual listening. Battery life is solid. The first pair I got was a dud, and the battery and case would drain fast. Returned it and exchanged for a replacement and it’s been good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Nothing like it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t stand earphones without hooks. These are a good design but have an annoying tendency to charge just 1 earpiece and constantly only connect 1 earpiece. No easy way to turn on the other earpiece, you gotta put them both back, shut the case and try again. I bought a second set thinking the first was old and worn down but the new pair has the exact same issue. Overall worth it and stays in your ears during exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to use while I drive at work. Battery life lasts all day & I only have to charge the case maybe once a month, if that. My only complaint is that the headphone randomly connect to your device even when both are in the case & the case is charging. My over the ear Beats don’t have this issue. Other than that, they’re perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Very Pricey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter and they pair well with her I-phone. They work well during her workouts and she has no real issue with them coming out the ear. These buds are very base heavy like all Beats and this is no exception. I think these are over priced but if you are into name then by all spend your money. If I were paying $250 I would go for the Bose instead. The case is very large and there is no wireless charging. Buy them if you have the money burn otherwise get a cheaper brand if you are just working out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great headsets

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headsets for working out. Super clear. Volume on the device. Comfortable. Don't move then you are running or doing weights.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky but very reliable and great sound. I use them during working out and sweat a lot, they hold up great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Great for ear buds

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats sound great, but the best part about these is the over ear part. They are comfortable, sweatproof, and most important don't fall off. Too many times when working out or working in ear fall out, these stay nice and secure and i can wear them all day with ease. Yes they are missing that nice lower bass, but for what they are they serve their purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Nice when they work

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When these are working they're just what I'm looking for. However, they are regularly a source of frustration. Why they're annoying: 1. It is difficult to get them to actually stick in the case to get them to charge, and it is difficult to tell if they are charging when they're in. 2. Very often only one ear will connect, which requires putting both headphones back in the case and trying again. This can take three tries, and I've left the house with just the headphones and not the case and was stuck with only one working. Why I like them: I listen mostly to hip hop with them and they sound better for hip hop than the other headphones I tested them against including sennheiser and klipsch. I've had zero issue with having them stay in during workouts. I appreciate the fact that there are buttons for volume rather than a double tap or swipe system. Easy to use. They charge quickly, so when I frequently find that they have not been charging I only have to wait a few minutes to power them up enough for a workout. Major room for improvement as far as connection to the charging case and getting them both to connect through bluetooth. Other than that I'm happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome sound and comfort!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Lightweight -Powerful/clear sound -Long lasting battery -Amazing fit that doesn’t fall out (during work out) -100% recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    I love my Powerbeats Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and it pairs easily with my Imac, Ipad Pro and my iPhone X. The sounds are a lot better than my Air pods. It has a great base. And the sounds are great for my ears. The first time I pull the Powerbeats pro on my ears it took several days for my left ear outer auditory canal to get used to it. You need to try on the different earbuds that fix well on your outer ear canal. I wear them every day for 4 or more hours straight with no problems at all. They last longer than air pods. The recharge time is fast with the puck. ​

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Finally a pair of wireless headphones I'll keep

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to work at a recording studio as a recording and mixing engineer so I used to believe that I would never own anything in the Beats catalogue. I prefer to listen to my music in my acoustically-tuned space through reference monitors or through my Beyerdynamic 990 Pros with a DAC and tube amp. However, I have also longed for the convenience of bluetooth earbuds. I purchased and returned the Sony headphones and earbuds because they had the best reviews for noise cancellation, but I could barely stand the degraded quality of bluetooth sound and the noise cancellation colored the sound too much. I later tried a pair of Sennheisers with which I kept pausing or skipping when I inadvertently touched the touch controls. I was ready to give up on bluetooth audio until I decided to try the Powerbeats Pro and the AirPods Pro. The AirPods Pro had some cool features like spatial audio but I opted to return them because they didn't fit in my ears very well despite trying each of the inserts and the lack of volume control. And despite thinking the hell would freeze over before I would ever own a pair of Beats, I have decided to keep the Powerbeats Pro. Why I kept them: They stay in my ears even when I'm on a run Physical buttons Volume control SUPER convenient with Apple products (iPhone, iPad, MacBook Pro, AppleTV) due to the H1 chip Long battery life What I wish they had: Pass through mode, but it isn't too inconvenient to just hang it off my ear a little more loosely when needed A smaller case, I get why it is the size that it is but it's still huge While I can say that I can easily hear how much these color the sound they play and I can easily notice that they are bluetooth (as opposed to wired) quality, this is the first time where the convenience outweighs the cons enough to work for me. I will still use my wired speaker and headphone setups at home but now I have these to take on the go with me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Really good for distance running

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear wireless earphones while running. (I run 5 days a week.) For years, I had I had used a series of Plantronics bluetooth earphones, but they tended to fail after about 1.5 years. After my most recent set of Plantronics earphones bit the dust, I decided to splurge and bought a pair fo Powerbeats Pro wireless earphones. The sound was tinny, and the right earphone stopped working after one day. Best Buy let me exchange for a new pair, and the new pair works great. The sound is just fine for what I need--music while running long distances (4-20 miles). I am not that interested in fine tuning the aural experience. I don't have a high-tech stereo set up to listen to music all day or a surround-sound system for my TV. All I care about is decent stereo with adequate frequency range. The PowerBeats Pros meet this expectation. I like the volume rockers on both earpieces. My previous bluetooth headphones required users to press a small button to incrementally raise the volume and press-and-hold the same button to lower the volume. The volume rockers on the PowerBeats are much simpler and more convenient to use. I think the biggest plus is the almost-seamless functionality with my Apple devices. I have an iPhone, iPad, Apple Watch, iMac, and Apple TV. The PowerBeats works with all of them with most of the same features as AirPods. For instance, if I'm listening to sound from my AppleTV, just taking one earpiece out will pause the video. The only real downside with the Apple compatibility is that when I switch devices, I have to manually connect the PowerBeats to the new device. So, if I'm listening to a show broadcast on my AppleTV, and I want to switch quickly to something on my iPad, I have open Settings in the iPad, go to Bluetooth, and tell it to connect to the PowerBeats. That is not a huge inconvenience, but it would be nice if Apple and Beats found a way to make it a little less cumbersome. Overall, after a month, I like my PowerBeats Pro earphones. The next test will be seeing how durable they are. Given the much higher price, they need to beat the 1.5 years I got out of my various Plantronics bluetooth earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Very easy to use.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound quality with great bass for earbuds. They fit in your ears very nice. The only downside is they could be a little louder.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 5 out of 5 stars

    Better than expected

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something wire free,and with clips. Did some research and these Beats Pro are worth the money. I have weird small ears and the Airpods were out of question for me. I always had powerbeats and was simply happy with them. These fully wireless ones are just perfect for anything. I use them for the gym, work, school, and etc. The design of them with the clips hug and adjust to my small ears. The sound is just amazing with the bass and clear quality. I would rebuy. Acutally I am going to order 2 more for my wife, and my daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect product when on sale)

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit pricey but they are almost always on sale, if u can get them in sale price I recommend them 100%. They are perfect for the gym and they charge pretty fast, battery is great, on stand buy, had one just to recive calls for more than 12h with his regular one time charge. And u can do what ever u want they WON'T FALL OFF UR EAR!

    I would recommend this to a friend