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Customer reviews

Rating 4.5 out of 5 stars with 30008 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 30,007 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging, Connection

    Rated 4 out of 5 stars

    Good if you want to block ambient sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality good, not many connection issues, usually connect quickly. However I’m on my second pair due to charging issues on one of the earphones. And waiting for repair on one of them in that second pair. So not overly impressed with reliability.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, battery life very very long as compared with others, very useful for a gym, running, doing bicycle, shape and design very good for me, fits perfect, 100% recommended

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this mainly because i wanted a true wireless set that won’t fall out of place. I was pleasantly surprised at sound after seeing some reviews previously with complaints about volume. True volume is lower than Powerbeats 3 but still good. You don’t buy these for premium sound but for good sound while active.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear beats

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item fitted my ears with ease..the quality of the sound coming through it wzs very clear..I bought 2 sets

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend. He really loves the fact that they don’t move and they stay in place. They are comfortable and look cute when wearing them. The battery last long as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to replace my old BackBeat Plantronics over the ear Bluetooth headphones after the sound started messing up on me due to wear and swear over its lifespan. The sound is so crisp, pairs up very easily to my iPhone, simple and quick to set up, battery lasts for a long time, and even a quick 5 minutes of charge can get you through an hour of use! The only thing is that I hadn’t worn the wrap around type of headphones before so my ears were sore the first couple of uses because I’ve never worn this model but after a while you get used to it, it wasn’t a deal breaker to me, but something to be aware of, I love them and I hope they lasts me for a good while given the price. I use them to workout, I’ve never had problems with them slipping out or moving around with us such a pro to me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these they are great, the battery power is great. I like the sound quality, they stay on well. I once thought I lost them and they do not have a lost mode, but other than that they are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Won’t fall off during work. Second pair I buy, lasted me years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for Working Out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been a life changer when running or working out. No hassle with cord and no worry about them falling out of ear. Comfortable and leightweight. Sound quality is great also. Case it comes in is sturdy and convenient that it keeps headphones charged for long periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Earphones by Dre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd pair of these earphones ! Love the way it feels on my ears way more comfortable than the air pods and way louder !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. They stay on my ears when I workout and they are comfortable. The battery life is also great. I can use them all day and maybe charge them once.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed headphones to work out in and these are fantastic for that. The sound quality is superb and they stay in the ear perfectly. The only negative about these is the price; $250 is a lot but if this is within your price range and you need a pair of headphones to work out in I can’t recommend these enough

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats by Dre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They last me for 9-10 hours before I need to charge them i make deliveries so I keep one earpiece on and go about my day you can wear it with a mask it’s comfortable sounds great to button are smooth overall great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Love these but some little niggles

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a splurge on these after literally stressing over reviews for weeks. I wanted something that offered 1) Great Sound Quality 2) was going to stay in my ears 3) wasn't going to absolutely break the bank. These definitely deliver, and were on sale, so they were not in that over $200 range which is tough to swallow for something so small and breakable (also my first true wireless set). I can say that they definitely stay on your ears, and don't need to worry about sweat etc. The sound quality is really good, I find it to be pretty neutral and not too much bass (which I was worried about) but just enough to feel the music. Downsides are they don't seal that well so you can def hear outside noise more, which is good if you are running but bad if you want to really listen on a windy/noisy day. The ear tips are slightly uncomfortable at first for me. but seem to fade away. the worst part is seating/reseating the buds makes a click of the seal to your ear which is loud and annoying. Otherwise, worth the money and not quite as pricy as those in the $300 range.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Oma of 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a pair of head phones to stay in my ears with good quality sound and easy to navigate the bells and whistles. Although I've heard from the younger family members the battery life should be longer, I'm pleased with the length of time it last for me. I'm sure the battery has lasted a straight 24 hours for me, give or take a couple of breaks. I listen to audio books and music as well as a few phone calls. I'M PLEASED

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for working out !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out love how they fit and the number of options for tips for fit. They sound great and feel great definitely great investment for really active beings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    This headset is awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The battery life is great plus tge sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Powerbeats Pro vs Airpods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after having the Airpods Pro and then returning them for these. I can maybe help with some people on the fence. The airpods have great noise canceling feature. It's truly amazing TBH. But they keep falling out of my ear and there very comfortable also. I just don't see these being a workout type if earbuds. The Beats have excellent sound which some reviews say they don't. They don't have noise canceling but it's not that huge of a difference and they stay in ear although less comfortably then Airpods. The Beats have audio control on the earpiece vs Airpods that do not. I have a Samsung Note 10 and both paired easily though some features are not able to be used like how much charge is left and volume controls on the phone. The battery is much better on the powerbeats also. Like 2x as long.So I'd say get these if your doing anything active and if your just commuting or on a Plane then I'd go with the Airpods. Also get the AppleCare and a protective for case on either. Its a easily breakable case on both.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first pair of these Power Beats Pro in 2018, but recently they would not hold a charge for more than a couple hours, so I started shopping for new ear buds, when I saw these originals were on sale for $99! The new ones sound great, hold charge for 12 hrs, connect instantly with my iPhone, and read my texts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    AMAZING - until Firmware Push and left bud death

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING; until they weren't. Look, the truth is these have been FLAWLESS for 2 years of heavy usage - love the passive audio (non ANC) for cycling+. And then Apple Releases 6B27 Firmware Update - READ UP ON BEATS AND FIRMWARE UPDATES BEFORE BUYING Dig into the threads and you'll see hundreds of people clueless as to why their left earbud (for most) suddenly disappears/dies at 55% battery life. At every case, this occurs during a firmware update, and was alleviated so long as the case was left open and in range. However, that saving grace was eliminated with the most recent firmware update 6F8. Yes, every fix has been tried and failed. When presenting Apple with screenshots of the mysterious failures, they admitted that it is a firmware issue and they can't fix it - nor do anything for me since its beyond warranty. Even though this was pushed to my device without my consent. Now that the battery capacity is wearing (~3 years old), this issue is pretty bad - 20-30min phone call and left bud cuts out; for music is it typically <60min - right bud shows 60-75% life upon left bud disappearing (see photo after a quick dip in the charging case). Sure a quick pop in the case brings it back to life from 55% but it will quickly die at same rates.

    No, I would not recommend this to a friend