Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$178.00

Customer reviews

Rating 4.5 out of 5 stars with 29991 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Powerbeats Pro Totally Wireless Earbuds sound quality, fit, and battery life. Many also appreciate the comfort, bass, and lightweight design of the earbuds. However, some customers have reported issues with connection, charging, volume, and pairing. Finally, some customers think the product is pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 29,990 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds I've ever used. The fit works for any ear shape, and they never seem to fall out. I've taken them on all kinds of active events, and they stay put. They are much more comfortable than many over the ear buds. The sound isn't noise cancelling, but it's very close. They are very intuitive with the buttons on the side. No accidental song skip when you just want to crank it to 11. Lastly, they seem to be very water/ sweat resistant. I've even sprayed 70% ethanol over them several times to sanitize them when at work (I wear them and use gloves at work, so I like to sanitize them before use).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds in my opinion. I can hear clearly It stays on my ears. They stay charged for a long period of time I have had 5 pair because I always loose them but these arw the only ones i will buy

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best of the Apple wireless headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a day one user of the original Apple airpods and was impressed with the sound and the ease of use. However, like many folks, they started to hurt in my ears after long periods of use and would occasionally pop out. When the new Noise Cancelling airpods came out, I tried them. Again, liked the sound and the noise cancelling feature. But these would absolutely never stay in my ears. I tried all the earpieces. Also, when would I use the noise cancelling features outdoors? Too dangerous. I have my Sony MX1000's for when I'm relaxing and enjoying noise cancelling music. For the use cases of being outside and working around the house, these are the ABSOLUTE BEST. Terrific sound and they literally disappear. I forget I'm wearing them. Also love the controls on the earpieces. No more adjusting my iphone or apple watch. Just more intuitive. Also, the black color that blends in with my hair so I don't look like I have spaghetti coming out of my ears (why don't they make a black airpod??). Regarding sweat resistance, I walked my dogs this morning for an hour and half in our current heatwave. Drenched in sweat at the end, but no issues with the units. The only con is the size. The case is about 3 times the size of the airpods case, so I put them on before I leave the house and leave the case at home. For on the go, and occasional use, I would recommend the airpods. But for longer use, and for more active use, these are the only ones I will use. Oh, and the pairing is exactly the same and easy as airpods. And they charge with the same lightning cable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good headphones with Apple iPhone benefits

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These pair of headphones come with the same chip that powers the airpods so the functionality with iPhones remains intact and just as magical as ever. The headphones have much better battery life than the airpods but are a lot more bulkier. This is a non issue since these headphones provide more durability and other benefits that you wouldn't normally get. Would recommend to all if your budget allows as my only complaint with these headphones is the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    A must have staple!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, comfort, and battery life. The trifecta! I use them most for the gym, basketball and golf practice. I love how well they stay in place while being active without having to constantly adjust them. If you’re looking or on the fence.. stop! Buy these!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. The charging pod holds a charge for what seems like forever. I use them for the gym and never have to worry about them falling out. I would highly recommend these. They connect to my iPhone immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Beats by Dre Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones. Good sound quality and stays in place well during my run. The main issue is ensuring both the headphones charge in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Expensive but good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Decent battery life. Purchased for when I bike, one of the issues I have had with similar earbuds is bouncing around in my bike bag they tend to lose connection with the case and not charge. I have not had that problem with this pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Powerbeats Pro!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! They have quality sound and could I wear them all day if I wanted to. They are super comfortable and stay in your ears the whole time. I love how you can turn the volume up or down by pressing the volume button on either earpiece. You can also pause or skip you music to by pressing the “b” button on either earpiece as well. Also super easy to connect to Bluetooth. Overall I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Amazing Item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit and great sound. The battery last very ling before I have recharge it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Good for a sweaty dude

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these to work out, they get pretty loud. I like that they have the hooks so they don’t fly out. I sweat a lot and it does not seem to effect them. My only gripe is that sometimes one of them won’t charge in the case. Charge quickly so not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Quick review. Decent but not great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is the quick bottom line. PROS: 1. Battery life is great. The portable case acts as a charger (and it's also how you pair with Bluetooth) so you can get around 24 hours of battery life on a full case charge and earphones charge. 2. Earphones easily fit around glasses and sunglasses are not really an issue either. 3. Multiple ear piece pads so you can get the right fit for your ear. 4. Touch controls are great. Both earphones have the same controls because you can use these interdependently of each other (see below). 5. You can have just one earpiece in and have your other ear free for talking or what not and still retain full control/functionality since each earpiece has the same controls. 6. Sound quality is pretty great (when it works. See Cons). CONS; 1. Earpieces get out of a sync causing an echo. This actually happens quite often. Extremely annoying. You have to pause music and resume 10 seconds later or hang up a phone call and call back to fix this. 2. The earpieces are supposed to automatically turn on or off depending on if they are in your ear or not. This frequently doesn't work. I find myself having to manually reconnect them. 3. A couple of times I have had to unpair and then pair them again to get them to work at all. This can only be done with them in the case so if you don't have the case on you, you can't pair them. 4. For the price, given the connectivity issues, I don't think I would recommend them. Maybe at $200 but not $250.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is phenomenal. The earbuds are easy to use and are not heavy on the ears. The earbuds are secure evening during high intensity workouts. Sound quality is great when listening to music and/or talking calls. Love the controls, which allow for quickly changing music, automated reading of text.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    2nd pair

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and comfortable to wear for long periods. Does not disconnect sometimes when I put them in the case and the battery drains without me knowing. Does not always connect when I put them on or sometimes only one connects.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    They work for me

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an audio snob by any means, so I honestly won't review the audio much because for the me they work great though they sounded a lot better than I expected due to the reviews. I've used the powerbeats since they came out and I'm comfortable with the style(ear loops) and different size tips, these though feel so much more lighter and are very comfortable to wear. The only negative is the price in my opinion, but its not so expensive its out of reach.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Outstanding earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Powerbeats Pro are exactly as advertised. Easy to setup, and seamless integration into the Apple ecosystem, including iPhone and Watch connection. Very easy to switch devices. The charger fits well and pulls the earphone into place with a magnetic click. Battery life is excellent for those who might use these earphones for several hours throughout the day. I always charge devices when not in use or overnight, so I’m not sure how they would do for folks who forget to charge or try to stretch for multiple days. Tip for Apple users: use the regular setup method. I initially tried to pair these with only the Apple Watch as a generic Bluetooth device rather than using the simple iPhone setup. My goal was to ensure the earphones only connect with the watch. This proved to be problematic based on how the watch and iPhone interact. Once I ran the automatic setup from the iPhone everything has worked perfectly. This is a function of Watch+iPhone and not reflective of anything specific to the Powerbeats Pro. Sound quality is very good, and maintaining a Bluetooth connection is reliable. The medium sized ear inserts are a little small for my ears, and therefore the bass response could be improved with larger and firmer tips - which was true for regular Powerbeats and other earphones. It’s good enough however that I’ve decided to stick with the original tips rather than buying larger tips. Also, the earphones do not have noise cancelling technology. While these are my favorite-ever workout earphones, they are not my earphone of choice for airplane use. For airplanes I still prefer the Bose Quietcontrol, but with their odd horseshoe collar design, those were never a consideration for workout use in the first place. Highly recommended.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    good sound, comfortable, easy charging

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound, comfortable, stays in ear, easy charging. No wires between earpieces. I love that I can use just one (L or R) to listen to podcasts while I walk. In that way I can still hear traffic or people when needed. Super easy to connect with Apple phone and tablet. I have not tried to make a phone call, so I don't know about the quality of the microphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Winner

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fried my AirPods by sweating too much when I work out at the gym. I needed something that could take a soaking and still deliver quality sound. A salesperson at Best Buy recommended the Powerbeats. My first concern was would they be bass heavy. So I tried them. I was amazed at the wide range of sound I got. Yeah, the bass is pronounced, but doesn't over ride the highs and midtones. I listen to different types music and even classical sounds great in these buds. Next was the sweat test. They passed with flying colors. Just remember to wipe them off when you put them back in the case. The case is huge. That's the one drawback. But it holds a charge for a couple weeks so it minimizes the complaint about size. The over the ear loop keeps them in place during the workout, but can get a bit uncomfortable behind the ear. They integrate well with an iPhone and other Mac devices through controls on the device that are easily accessible. The app also has additional sound shaping controls to personalize the sound to your liking. I found I didn't need to tweak the sound much to get good sound throughout. Cheaper than AirPods and much better sound. I'm hooked!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for yardwork and exercise

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace some JBL headphones that were getting long in the tooth, and I didn't want something that relied only on being in my ear (like ear pods). Based on reviews, I landed on the PowerBeats Pro. The arm is a little awkward to put on the first couple of times, but it is very comfortable and secure. I love the physical buttons for muting and volume control. They sound absolutely great, and were well worth the cost. The charging case is a clamshell, and I like that it is large enough that you won't forget them in a pocket (my spouse has ruined his ear pod case in the laundry once because of this). Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left my Apple airpod pro's in a rental car so I thought I'd try these since I was semi-unhappy with how the pro's would stay in my ears. These are a great sound but they are not even close to the convenience of the Airpods. The case is definitely not something I'd carry in my pocket like the others. I like them and will use them but I'll probably end up going back to the Airpods. Great sound and they stay in your ears and I love the battery life in these though.

    I would recommend this to a friend